CRM Co-Ordinator

We’re looking for a CRM Co-Ordinator who’s passionate about building meaningful client journeys and staying connected with our clients through regular check-ins and thoughtful touchpoints. In this role, you’ll go beyond managing data; you’ll create lasting relationships by contacting clients to ensure they feel valued, informed, and well-supported throughout their client journey.

Schedule
4 hours for part-time or 8-hours for full-time

Responsibilities
-Proactive Client Outreach: Regularly call and or text to touch base with clients to ensure they feel valued, informed, and supported throughout their journey.
-Develop, Track and Execute CRM Campaigns: Design, implement, and optimize customer journeys to drive engagement, retention, and satisfaction through Lofty.
-Collaborate with Team: Work closely with our team to ensure a cohesive approach to client interactions.
-Enhance CRM Systems: Leverage Lofty’s tools to improve user experience, streamline processes, and personalize communications.

Requirements
-Proven experience in a CRM or customer experience role.
-Excellent communication skills and the ability to work collaboratively across departments. (oral and written communication)
-Detail-oriented with a passion for delivering high-quality customer experiences.

Pay : Pay based on experience, plus incentives and bonuses for successful sale

How to Apply

To Apply For This CRM Co-Ordinator, follow the steps below:

Email a copy of your Resume and Cover Letter with the subject: “Your Name - CRM Co-Ordinator Download & save your free DISC results and attach to the email. - Please go to https://discpersonalitytesting.com/free-disc-test/
Include an intro video sharing who you are, what you like to do for fun, your work experience & why we should hire you. (60-90 seconds).
Share any previous experience in this role (details, etc).
We recommend you research our company online and learn about our team.
Create a list of all technologies your comfortable using and share in email.
In the email include your Preferred Hours to Work, with Time zone est, Rate per hour CAD, and Start Date
Internet connection & speed and words per minute test results (send screenshot)

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