Business Development Representative

Company Overview

The Compliance Services Organization didn’t exist. We built it.

MP1 Solutions pioneered the Compliance Services Organization (CSO) — a new category of operating partner built to replace the fragmented vendor model that has defined compliance programs for decades. Built on the foundation of MedPro Disposal, the nation’s largest privately-held medical waste company serving 35,000+ providers across 48 states over the past 15 years, MP1 Solutions extends that operational infrastructure, vendor network, and customer trust into a category we’re actively building — and leading.

What we do: We operate as the single compliance partner for non-acute healthcare facilities — consolidating every obligation into one coordinated program, assigning one dedicated account manager as the point of accountability, and actively managing the underlying vendor ecosystem through continuous evaluation, negotiation, and optimization on the practice’s behalf.

Why it matters: Regulated facilities across the country are managing compliance the same fragmented way they always have. We’re changing that — and we’re looking for people who want to help build what comes next.

Our technology: We’re actively building the AI infrastructure that sits behind this model — automating compliance tracking, surfacing risks before they become problems, and creating a system that gets smarter with every client we add.

Our impact: Our clients never have to worry about something falling through the cracks — obligations are coordinated, tracked, and documented in one place. We audit costs, eliminate overcharges, and deliver proof of compliance that always keeps practices inspection ready.

Position Overview:

The ---------- nt a client signs with MedPro Disposal or MP1 Solutions is the ---------- nt their experience with us truly begins — and the MP1 BDR owns introducing our additional ancillaries with our existing client base. This role is to help schedule appointments with our existing customer base, introducing our clients to their MP1 account executive, in order to conduct a formal service review as well as introducing the additional services they currently don’t utilize with us.

Key Responsibilities:

Current Client Outreach:

Regularly contact existing customer base via phone calls to schedule appointments with our MP1 account executive
Ability to proficiently articulate the value in scheduling time with MP1 to do an account review
Ability to respond to unique customer questions, such as service related issues
Submit and communicate unique requests/escelations to appropriate internal tea ---------- mber(s)

Appointment Scheduling & Administrative tasks:

Collaborate with MP1 AEs to schedule appointments at the appropriate time
Call follow ups and email reminders day of the appointment
Update client information in CRM fields for accuracy
Measure and track performance on a daily basis

Qualifications:

Required:

5+ years of experience in a client onboarding, account setup, customer success, or operations coordination role.
Strong Salesforce CRM proficiency — comfortable with data entry, account management, task tracking, and basic reporting.
Excellent verbal communication skills — able to represent MedPro and MP1 professionally in all client-facing interactions.
Highly organized with strong attention to detail — able to manage multiple concurrent accounts without errors or dropped tasks.
Appointment scheduling – Follow up emails and AE coordination for introductory meetings
Proactive problem-solver who identifies and resolves issues before they reach the client or escalate to management.
Comfortable working cross-functionally with sales and client support
Proficiency with Microsoft Office Suite (Outlook, Excel, Word) and comfort learning new internal systems quickly.
Healthcare, compliance, or regulated B2B service industry experience preferred but not required.

Nice-to-Have:
Experience with medical waste, environmental services, or compliance program onboarding.
Familiarity with EOS/Traction operating framework.
Experience building or improving onboarding workflows or standard operating procedures.

Compensation & Benefits:
Competitive hourly rate of $6–$8/hour, based on experience and performance
Full-time role (40 hours/week), Monday–Friday, 8:00 AM – 5:00 PM CST with weekly pay
Paid time off and U.S. holidays
Long-term remote role with growth potential within a U.S.-based organization
Work anniversary bonuses
Collaborative and performance-driven culture focused on professional development and results
Performance-driven environment with clear daily KPIs tied to call activity, appointment setting, and show rates
Opportunity to work directly with Sales and Account Executive teams, contributing to client expansion and revenue growth
Opportunity to grow within a scaling sales organization supporting MedPro Disposal and MP1 Solutions
Exposure to B2B client engagement, onboarding workflows, and cross-functional collaboration

Technical Requirements:
Personal laptop or desktop (i5 5th gen or AMD equivalent, 8GB RAM minimum)
Stable primary internet connection (at least 25-30 Mbps) + backup internet source
Noise-canceling headset and quiet, dedicated work environment

Application Process
1. Submit your most updated resume to all of these emails:
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MedPro Disposal and MP1 Solutions are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law.