Business Administrative Assistant

Emily Schupmann Counseling and Associates is a busy therapy clinic specializing in couples, individuals, and family therapy. We are looking for a remote administrative assistant to support our growing practice by handling client communication, scheduling, and other administrative tasks.

Responsibilities:
• Answer phone calls and emails, providing information about our services
• Schedule appointments and follow up with potential clients
• Educate prospective clients about our therapists and their specialties (no guarantees on outcomes, but providing helpful insights)
• Process payroll for two contract workers every two weeks
• Assist with transitioning to a new electronic health system (CarePatron), including calling current clients to update their payment information
• Maintain organized records and track client inquiries

What We’re Looking For:
• Strong communication skills and attention to detail
• Ability to confidently speak with potential clients who may be hesitant about starting therapy
• Experience in administrative support, customer service, or a similar role (preferred)
• Comfort with handling sensitive client information professionally
• Ability to work independently and manage multiple tasks

Hours & Compensation:
• Approximately 20 hours per week, with potential for more during busier periods (especially during our electronic health system transition)
• Pay: $7 per hour

If you’re interested, please send your rate expectations and availability. We’d love to schedule a call to discuss the role further!