Billing & Audit Specialist

Purpose:
We are seeking a detail-oriented and proactive Billing & Audit Specialist to join our
relocation team.
As a Billing & Audit Specialist, your primary responsibility will be to ensure the timely
and accurate billing of files, while adhering to established processes and guidelines.
Your focus will be on avoiding any delays or penalties in the billing process and
maintaining a high level of customer satisfaction.
Responsibilities:
* Assist in processing invoices promptly, ensuring files are billed on time.
* Select the correct billing entity for each file, considering the specific requirements
and agreements.
* Verify that the fees billed align with the latest agreed-upon rates, making necessary
adjustments as needed.
* Ensure that referral fees are appropriately added as costs or credit notes, based on
agreements with Customers.
* Adhere to service-level agreements and contracts with customers to meet billing
deadlines and avoid any penalties.
* Prepare a daily report summarizing the invoices completed the previous day and
track the number of jobs pending invoicing for the month.
* Provide an estimate of the revenue that will be generated through invoicing at the
beginning of each month, based on pending jobs and agreed-upon rates.

Work Requirements:
* Proven experience as a Billing Specialist or similar role, with a strong focus on timely
and accurate billing.
* Excellent attention to detail and organizational skills.
* Familiarity with billing processes, would be an advantage.
* Proficient in using billing software and systems.
* Ability to follow service-level agreements and customer contracts.