Appointment Setter / Outbound Telemarketer (Remote – Night Shift)

Job Title: Appointment Setter / Outbound Telemarketer (Remote – Night Shift)

Must have previous cold calling or appointment setting experience within the U.S. Facilities Solutions, Commercial Facility Services, Commercial Cleaning, or Property Maintenance industries.

• Client Industry: U.S.-based Commercial Facilities Solutions Provider
• Schedule: USA Monday – Friday: 8:00 AM – 5:00 PM EST (8:00 PM – 5:00 AM Manila Time)
• Rate: $5.00 USD/hour
• Compensation: Hourly Base + Performance Bonuses + PTO + Paid US Holidays + 13th Month Pay

Job Overview
We are seeking a high-energy, results-driven Appointment Setter / Telemarketer to join our growing business development team. In this role, you will be the tip of the spear—making outbound B2B cold calls to property managers, facility directors, and business owners across the United States. Your primary goal is to introduce our comprehensive facility solutions and secure qualified discovery calls or walkthrough appointments for our sales team.

The ideal candidate possesses an exceptional American accent, a thick skin for handling rejection, and a deep understanding of the commercial facility services landscape. This is a highly rewarding position for a hunter who thrives on hitting targets.

Key Responsibilities

Outbound Prospecting & Lead Generation
• Conduct 80–100+ outbound cold calls per day to targeted B2B prospects (Property Managers, Operations Directors, Building Owners).
• Deliver a compelling, high-value pitch tailored to the specific facility needs of the prospect.
• Identify key decision-makers, map out organization structures, and bypass corporate gatekeepers effectively.

Appointment Setting & Pipeline Management
• Qualify leads based on company size, current pain points, and budget authority.
• Schedule high-quality property walkthroughs or video consultations for the U.S. Sales Directors.
• Send immediate, professional calendar invites and confirmation emails to both the prospect and the internal sales team.

CRM & Data Hygiene
• Accurately log all call dispositions, detailed conversation notes, and follow-up tasks in the company CRM.
• Update prospect contact information (emails, direct phone lines, facility square footage) to maintain database accuracy.
• Track daily, weekly, and monthly Key Performance Indicators (KPIs) to ensure target quotas are met.

Qualifications
• 1+ years of experience as an Appointment Setter or Telemarketer, specifically targeting the U.S. commercial market.
• Industry Experience Required: Direct experience calling on behalf of facilities management, commercial cleaning/janitorial, commercial HVAC, electrical, plumbing, or facility maintenance companies.
• Flawless Spoken English: Exceptional verbal communication with an American/neutral accent and the ability to build quick rapport over the phone.
• Strong objection-handling skills; resilient, persistent, and unbothered by "no."
• Proven ability to manage a high volume of outbound calls while maintaining high energy and enthusiasm.

Preferred Skills
• Experience using multi-line dialers or CRM systems (e.g., HubSpot, Salesforce, ---------- , RingCentral, PhoneBurner).
• Familiarity with ZoomInfo, LinkedIn Sales Navigator, or similar tools used to verify lead data.
• Ability to work independently with minimal supervision from a quiet, distraction-free home office setup.

Logistics & Compensation
• Location: 100% Remote, Online (Based in the Philippines)
• Schedule: 8:00 AM – 5:00 PM EST (Graveyard shift in Manila)
• Stability: Long-term, 40-hour/week full-time position.
• Rate: $5.00 USD/hour
• Compensation: Hourly Base + Performance Bonuses + PTO + Paid US Holidays + 13th Month Pay

This is a stable, long-term opportunity with a growing U.S. enterprise. We treat our team like family, but we maintain a high-performance culture. If you are a self-starter who loves the thrill of the hunt, communicates perfectly, and respects deadlines, we want to talk to you.

Multi-Step Hiring Process including a Voice Recording Submission, testing and interview.

Job Type: Full-time