Account Manager / Campaign Manager (Client Success & Strategy)

About StoryGen

StoryGen (storygen.agency) is a rapidly growing B2B lead generation agency helping companies generate consistent sales opportunities through outbound campaigns powered by cold calling and cold email.

We partner with clients across multiple industries to book high-quality meetings with their ideal customers. What makes us different is our operational focus we don’t just launch campaigns and hope for results. We continuously optimize performance through structured execution, coaching, testing, and data-driven improvements.

If you thrive in a high-performance environment where strategy meets execution, you’ll fit right in.

About the Opportunity

We’re hiring a remote Account Manager to oversee client accounts, outbound campaign execution, and BDR team performance across multiple campaigns.

This role goes beyond client communication. You’ll play a key role in ensuring campaigns perform at a high level day-to-day by working closely with BDRs on training, coaching, messaging, and execution quality.

You’ll serve as the link between our clients and internal execution teams helping transform campaign strategies into consistent results.

This is an ideal role for someone who enjoys:

Managing client relationships
Coaching and improving sales teams
Optimizing outbound messaging
Driving measurable performance improvements
What You’ll Be Responsible For

Execution Alignment: Brief the BDR team on scripts, ICP, and campaign goals to ensure proper rollout.
BDR Training & Coaching: Train and continuously coach BDRs on campaign messaging, objection handling, and outreach best practices. Run regular call reviews and feedback sessions to improve performance.
Process & Script Adherence: Ensure BDRs consistently follow defined outreach processes, scripts, and campaign guidelines. Monitor activity, identify gaps, and enforce quality standards across all touchpoints.
BDR Performance Management: Track and evaluate BDR performance against key metrics (e.g., call quality, conversion rates, meetings booked). Conduct regular performance reviews, provide actionable feedback, and implement coaching plans to improve individual and team results.
Performance Reviews: Present results to clients, explain insights, and recommend campaign adjustments.
Feedback Loop: Translate performance data and field insights into updated messaging, ICP targeting, or scripts.
Client Success: Act as the main point of contact for multiple clients. Run onboarding calls, planning sessions, and ongoing check-ins.
Campaign Strategy: Define Ideal Customer Profiles (ICP), messaging frameworks, and outreach playbooks.
Scripting Ownership: Write and refine cold calling scripts and cold email templates, testing and adjusting based on BDR feedback and performance data.
List Coordination: Work with the List Building Team to deliver accurate, targeted contact lists that align with each client’s ICP.
Cross-Team Collaboration: Work with Operations to deploy new workflows, processes, and tools across the agency.
What We’re Looking For

Hands-on B2B cold calling experience (minimum 1–2 years). You’ve done the job and know what works on the phones.
2+ years experience training, coaching, and improving BDR/SDR performance (call reviews, feedback, ongoing development).
2+ years in Account Management, Business Development, Client Success, or Campaign Management (ideally in B2B services, lead generation, or sales outsourcing).
Strong copywriting/scripting skills, able to write persuasive cold call scripts and outbound email templates.
Solid understanding of outbound prospecting (cold calling, cold email, ICP design).
Strong communication and relationship management skills (English, written + spoken).
Ability to manage multiple client accounts at once without dropping details.
Experience working with remote teams and tools like HubSpot, Slack, Coda, Calendly, and dialers (Nooks, Aircall, etc.).
Comfortable and proficient at working with AI tools.
What We Offer

USD 1,500 base pay + commission based on BDR Team performance
Remote-first team across multiple countries.
The chance to own both client relationships and outbound campaign design.
Career growth opportunities as we scale our Account Management team.
Monday to Friday, 8:30 AM – 6:00 PM Eastern Time work schedule
How to Apply

We want to ensure that all applicants have a fair and equal chance, so we’re using a TestGorilla assessment. This minimizes unconscious bias in our hiring process. Successful candidates will be invited to an interview via email.

You will also be ask to submit the following:

Updated resume
Internet speed test result
Short Loom audio recording (Guide questions are provided in the same link. Please configure Loom in advance before starting the application so it will be ready once you reach the guide questions during the assessment)

Apply here:
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