English/Spanish Bilingual Follow Up Specialist (Work From Home)

How to Apply:
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Rate: $4/hr, and earn up to 40,000 PHP +/month
Schedule: Monday - Friday: 9:00 am - 6:00 pm PST with 1 hour unpaid lunch break


QUALIFICATIONS:
- Must be fluent in English and Spanish
- High school diploma or equivalent (Bachelor's degree preferred)
- Proven experience in sales, customer service, or lead generation.
- Excellent English communication skills with a neutral American accent and conducting calls with great energy is a MUST!
- Strong interpersonal skills and the ability to build rapport with leads.
- Goal-oriented mindset with a track record of meeting or exceeding targets
- Proficiency in using the Upgrade to see actual info CRM software and other sales and marketing tools.
- A passion for health and fitness is a plus
- Has own PC/Laptop
- Good and reliable internet connection with backup (we will require a speed test)


JOB RESPONSIBILITIES:
- Lead Engagement: Respond promptly and professionally to internet leads through various communication channels, including email, phone, and social media, using our CRM system, Upgrade to see actual info.
- Nurture Leads: Develop and maintain relationships with leads by providing valuable information, answering questions, and addressing concerns to build trust and rapport.
- Campaign Specific Outreach: Implement campaign-specific follow-up strategies to maximize lead engagement and appointment scheduling.
- Appointment Scheduling: Schedule in-person body scan consultation appointments with leads, coordinating with coaches and prospects' availability.
- Database Management: Accurately maintain lead data, updates, and records in the Upgrade to see actual info CRM system.
- Performance Tracking: Monitor and report on lead engagement metrics and appointment conversion rates, making data-driven adjustments as needed.
- Training and Development: Stay updated on product knowledge and sales techniques to effectively communicate the benefits of our programs.
- Collaboration: Work closely with the sales and marketing team to align follow-up efforts with campaign objectives and overall sales goals.
- Customer Service: Provide exceptional customer service to leads, ensuring a positive experience throughout the follow-up process