Ecom Customer Service, Admin Assistant, and Bookkeeper

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

September 15th, 2024 (yesterday)

Member Since

February 23rd, 2012

Profile Description

I am an exceptional VA, ready to elevate your team!
As a highly skilled virtual freelancer, I bring a unique combination of administrative expertise and customer service experience, with a specialization in online marketplaces such as Amazon, eBay, OnBuy, and B&Q. With a passion for delivering exceptional service, I am adept at managing various tasks and providing seamless support to both customers and businesses in the e-commerce domain.
My Key Services Include:
Customer Service Excellence: I have extensive experience in email, chat, and voice customer service, ensuring prompt and professional responses to customer inquiries. I specialize in resolving issues and providing product information, aiming to enhance customer satisfaction.
Administrative Expertise: From product listing and updates to managing stock levels and pricing adjustments, I handle all administrative tasks with precision and efficiency. I ensure that your online store operates smoothly and competitively.
Proven Results: One of my most notable achievements was improving an eBay store's feedback rating from 92% to 99.3%. This demonstrates my commitment to exceeding performance targets and enhancing customer satisfaction.
Why Choose Me?
Extensive Experience: With 8 years as a Customer Service Representative in call centers and 13 years of freelancing, I bring a wealth of knowledge and practical skills to every project.
E-Commerce Specialization: My focus on online marketplaces ensures that I am well-versed in the nuances and requirements of platforms like Amazon and eBay, providing you with expert support tailored to your needs.
Dedicated and Reliable: I am committed to providing top-notch virtual assistance, helping you streamline your operations and achieve your business goals.
If you are seeking a virtual freelancer with a strong background in administration, customer service, and expertise in online marketplaces, I am here to provide reliable and professional support. Let's collaborate to enhance your operations and drive customer satisfaction in the digital marketplace.