Shopify & Amazon Expert | SEO Specialist

My SEO expertise is built on a foundation of both on-site and off-site optimization techniques. I am proficient in conducting comprehensive keyword research using SEMrush, Ahrefs, and Ubersuggest, allowing me to identify high-value search terms that align with business goals. I perform technical audits using tools like Screaming Frog, Moz, and GTmetrix to optimize site architecture, improve load speeds, and resolve any issues affecting search engine performance. Additionally, I specialize in content optimization, utilizing plugins such as Yoast SEO and Rank Math to ensure that all meta tags, headers, and copy are perfectly tuned for search engines. My strategies have consistently resulted in first-page rankings, increased organic traffic, and enhanced user engagement.

A versatile Amazon Virtual Assistant with over three years of experience in managing and optimizing Amazon Seller Central accounts. Throughout this time, I have been the go-to expert for two brands, honing my problem-solving skills and deepening my knowledge of Amazon's ecosystem. My expertise spans a wide range of Amazon operations, including Listing Creation & Optimization, Managing Feedback Ratings, Removing Negative Feedback, Creating Flat Files, and resolving Suppressed Listings and Suspensions. I have a proven track record in solving complex issues through effective case management and collaboration with Amazon Support. I am also skilled in creating infographics and lifestyle images, crafting keyword-rich descriptions, and managing Store Fronts to align with specific design preferences. Additionally, I excel in creating and managing A+ Content, ensuring that listings are both visually appealing and conversion-focused. With a strong background in Product Research, I utilize tools like Helium 10 and Jungle Scout to identify high-potential products. Notably, I discovered two products that generated significant sales, with commissions surpassing my salary. My expertise also extends to creating Amazon Posts, driving organic engagement and boosting sales. In addition to these skills, I offer knowledge in Video Editing for Sponsored Brands, enhancing the appeal and effectiveness of video content. My comprehensive experience also includes Account Health Management and Feedback Management, ensuring that seller accounts remain in top condition. I am eager to bring this extensive skill set to your team and contribute to the success of your Amazon business.

I specialize in managing and optimizing Shopify stores, ensuring every aspect of the online shopping experience is seamless and effective. My expertise includes product research using advanced tools like Ads Library, Minea, and Ad Spy to identify trending and profitable products. I manage customer interactions and support using Zendesk and Gorgias, ensuring high levels of customer satisfaction and efficient issue resolution. In addition to day-to-day operations, I also handle marketing efforts through email campaigns using Klaviyo and Mailchimp, crafting targeted messages that drive sales and customer engagement. Furthermore, I am skilled in customizing Shopify themes and creating user-friendly, aesthetically pleasing websites that align with brand identity and enhance the overall shopping experience.

With a keen eye for market trends and consumer behavior, I excel at identifying profitable product opportunities and crafting high-converting listings. I leverage advanced tools such as Minea, Ad Spy, Ads Library, and TikTok for E-commerce to conduct thorough product research, ensuring that the products I select resonate with target audiences. In terms of listing optimization, I utilize ChatGPT 4.0 to enhance product titles, descriptions, and lifestyle images, creating compelling and persuasive content that drives clicks and conversions. My approach ensures that every product listing is not only attractive but also optimized for search engines and conversion.

I possess a strong background in customer service, particularly in managing complex issues such as PayPal disputes, refunds, and chargebacks. I have consistently maintained a high success rate in resolving these issues, ensuring customer satisfaction while protecting the business’s bottom line. I use tools like Zendesk, Freshdesk, and PayPal’s Resolution Center to efficiently handle customer inquiries, process refunds, and manage disputes. My approach to customer service is proactive and solutions-oriented, aiming to resolve issues quickly and effectively, while maintaining a positive relationship with customers. This skill is essential for maintaining a high level of customer trust and loyalty.