Administrative & Social Media Virtual Assistant | Customer Support | Email Manag

Assisted with content scheduling, social media support, audience engagement, and AI-assisted content creation using Facebook, Instagram, Canva, and scheduling tools.

Provided administrative and customer support for e-commerce operations by assisting with order management, product listings, and inventory monitoring. Communicated professionally with customers through email and chat to address inquiries, resolve concerns, and ensure a positive shopping experience. Maintained organized records, coordinated tasks efficiently, and supported daily business operations to help improve workflow and customer satisfaction.

I design visually appealing and on-brand social media content that helps businesses communicate clearly and consistently. I use Canva to create posts, stories, and promotional graphics that support engagement, branding, and content strategy—without needing complex design work.

I help business owners manage and grow their social media by creating content systems, scheduling posts, and improving consistency and engagement—so they can focus on running their business while their online presence stays active and effective.

I organize and manage social media content calendars to ensure consistent posting, proper timing, and structured content flow across platforms. I schedule posts in advance, align content with marketing goals, and maintain a clear system for tracking deadlines and publishing schedules.