I am a publishing professional and self-published author with over 10 years of experience in the publishing industry, customer service, and remote work environments. I specialize in project management, manuscript production, content evaluation, and author support. I’ve worked with hundreds of writers across the globe—helping them navigate their publishing journey from start to finish.
Currently, I serve as a Book Production Specialist at
My background includes strong technical support and quality assurance skills, developed through early roles in the BPO industry. I am proficient in tools like Salesforce, Asana, Slack, and various CRM systems. I pride myself on clear communication, attention to detail, and a client-focused approach.
As a self-published author myself, I bring both professional insight and personal experience to every project I work on. I’m passionate about helping authors turn their ideas into published works and always aim to deliver exceptional results.
Experience: 1 - 2 years
My responsibilities also include assisting in cover and formatting creation, uploading book files to Kindle Direct Publishing, creating keywords and categories, and crafting book descriptions. I set up Amazon Ads and assist with general marketing efforts, allowing me to combine my organizational skills with my passion for helping authors achieve their literary goals.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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