Seasoned accountant/bookkeeper with proven experience in managing end-to-end financial operations for SMEs using QuickBooks Online and Desktop platforms. Proficient in leveraging QuickBooks' features to streamline accounting processes, ensure data accuracy, and provide actionable financial insights to support business growth

• Implemented Oracle NetSuite for multiple businesses by analyzing business needs to ensure solutions met client objectives, combining best practices and product knowledge. Configured ERP systems based on client requirements. • Managed full-cycle NetSuite ERP implementation projects while simultaneously handling project management responsibilities, coordinating remotely with multiple stakeholders across different time zones to ensure timely deliverables. • Performed requirements analysis, design, and configuration through personalization sessions remotely; documented requirements and meeting minutes for client reference. • Delivered post-sales implementation services, resolving complex client issues by recommending and implementing solutions tailored to client needs. • Led project implementations, process walkthroughs, and ad-hoc client discussions regarding NetSuite core processes, including R2R, O2C, D2B, P2P, and L2Q. • Managed data migration and cutover activities, providing guidance on NetSuite data best practices. • Participated and supported testing and UAT phases, including tailoring test cases to client business requirements. Documented, troubleshoot, and escalated support issues beyond defined parameters. • Mentored junior consultants and led project teams independently, maintaining majority 9/10 CSAT scores and achieving several 10/10 client satisfaction ratings. • Streamlined business processes, improved client reporting, and provided actionable insights for finance and operations.