Wilbert

Blog/Feature Writer

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Overview

Looking for part-time work (4 hours/day)

at $7.00/hour ($616.00/month)

High school diploma

Last Active

July 2nd, 2024 (3 days ago)

Member Since

April 11th, 2024

Profile Description

My prowess is mostly inclined to non-verbal but I still have excellent verbal skills. I have been in the biggest Transfer Agency services for almost a decade. I am adept in handling customers, stakeholders, clients and vendors in the stock/shareholder industry. Working with a vendor means satisfying both the account(client) and the affiliate by passing and or exceeding the agreed upon service level agreement is a priority. I have been in the management position for 9 years with only 1 year agent experience. I learn with utmost haste and is a visual learner. I work with minimum to no supervision. I have taken courses and seminars with people management applied through coaching, mentoring, staff planning, interviews, teamwork, devising rewards and recognitions, reporting, etc. I have made multiple narratives and theses back in the tertiary education as a sideline. I am excellent with numbers and enjoy writing literature of all sorts. I have also tutored previously the most daunting subjects like Physics and Mathematics. My fields of interest are wide so learning new things would not be an issue.

Top Skills

Office and Administration » Attention to Detail

Experience: 5 - 10 years

I am keen on details. This is vital for my current role as Team Leader spotting nuances, errors, faults and transgressions to the most minute information.

Office and Administration » Critical Thinking

Experience: Less than 6 months

I am proud to always think outside the box of course still following company guidelines and policies to be able to examine and assess situations like productivity and occupancy.

Marketing » Copywriting » Email Copywriting

Experience: 10+ years

I have excellent subject-verb agreement knowledge. I have been assigned as a critic for multiple papers back in college. I have employed programs previously to improve and enhance the writing skills of teammates.

Other Skills

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

I have intermediate level on this application. I can go until Xlookup and devise formulas using If, IfError, etc. I can learn Macro if needed.

Office and Administration » Microsoft Power Point

Experience: 10+ years

I can easily make presentations of all sorts. I have been assigned roles previously to create a deck ranging from client presentation to researches and simple product showcases.

Office and Administration » Microsoft Word

Experience: 10+ years

I am adept in using this including formatting, layout and etc.

Office and Administration » Citrix

Experience: 5 - 10 years

Since this is the main tool for our VDI, I am an expert in troubleshooting, utilizing and enhancing user experience including the applications inside.

Marketing » Content Creation » Blogging

Experience: 1 - 2 years

I have been involved in blogging sites like Steemit posting a myriad of topics which were then converted into substantial monetary value.

Customer Support » Phone Support

Experience: 5 - 10 years

I have been a phone agent and a supervisor taking on escalations. I have also been a Resolution Specialist to far more complex concerns catering both US and Canada.

Office and Administration » Data Analytics

Experience: Less than 6 months

I’m much inclined in utilizing data derived from agent output to further use as tools for improvement.

Office and Administration » Computer Literacy

Experience: Less than 6 months

This should be 5-stars but the limit restricts me. Since I am a gamer, hardware and software technicalities are not an issue. I may not know some things but I’m sure I can find answers when the need arises.

Basic Information

Age
35
Gender
Male
Website
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Address
Taguig, Manila
Tests Taken
IQ
Score:  122
DISC
Dominance: 56
Influence: 21
Steadiness: 8
Compliance: 15
English
C2(Advanced/Mastery)
Uploaded ID
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