I am a highly motivated and versatile NetSuite Technical Analyst - ERP Accounting with a strong foundation in Accounting, Accounts Payable, Audit, and Finance. I have over 5 years of combined experience in ERP system support, financial reporting, IT and external auditing, and customer service. I am also a QuickBooks Pro Advisor Certified
Currently working as an ERP Technical Support Engineer at Oracle NetSuite Philippines, I specialize in resolving complex client issues involving the Order to Cash and Procure to Pay processes. I support North American clients, ensuring timely and effective solutions within standard compliance.
My previous roles include:
Accounts Payable Specialist – processed vendor bills and managed AP operations in NetSuite and Quickbooks
Audit Associate & IT Auditor at PwC – conducted financial audits, risk assessments, and ITGC reviews
Customer Solutions Officer at Citibank – managed high-volume client accounts and provided exceptional support
I am well-versed in:
NetSuite configuration, account setup, and data migration
Financial report generation and saved searches
External audit procedures and IT auditing
Client communication and documentation
???? Why Work With Me?
I am analytical, proactive, and detail-oriented with a strong sense of ownership in every task I handle. I’m adaptable, reliable, and eager to contribute to a team or work independently. I take pride in delivering accurate, efficient, and value-adding solutions to support business operations.
???? Tools & Skills:
NetSuite | QuickBooks | ERP & CRM | Financial Reporting | Microsoft Office | ITGC & ISA Auditing | Data Migration | Saved Searches | Client Support
Experience: 1 - 2 years
I provide technical support to Oracle global customers wherein I Perform highly complex fixing and analysis and deliver resolution through inbound and outbound phone calls and emails. As a main point of contact for customers, I am responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and advanced issues
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