Rozalie

Shopify E-commerce & Customer Support Specialist

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Overview

Looking for full-time work (8 hours/day)

at $6.29/hour ($1,216.00/month)

Bachelors degree

Last Active

July 25th, 2026 (yesterday)

Member Since

January 12th, 2016

Profile Description

I am a dedicated Shopify Store Operations & Customer Support Specialist with experience managing the day-to-day operations of Shopify stores while delivering exceptional customer service. I specialize in product listing, inventory management, order processing, and store maintenance to ensure a smooth and efficient shopping experience.

I have experience creating SEO-friendly product listings, organizing collections, updating pricing and inventory, managing product variants, and maintaining accurate store data. On the customer support side, I handle customer inquiries through email and chat, resolve order and shipping issues, process returns and refunds, and provide timely, professional assistance that builds customer trust and satisfaction.

I am highly organized, detail-oriented, and proactive in identifying and resolving issues before they impact customers. I am comfortable using Shopify and related eCommerce tools, learning new systems quickly, and collaborating with teams to improve store performance. My goal is to help businesses grow by keeping store operations running efficiently while delivering outstanding customer support that encourages customer loyalty and repeat purchases.