Customer Support | AU / NZ Mortgage Broker Admin |Bookkeeper

Overview

Looking for full-time work (8 hours/day)

at $7.70/hour ($1,355.20/month)

Bachelors degree

Last Active

September 14th, 2024 (2 days ago)

Member Since

August 29th, 2022

Profile Description

Streamline Your Success with Me!

Hello! You can call me Rich, and welcome to my profile. I'm here to make life easier for busy professionals like you. With my virtual assistance, I'll lighten your workload so you can focus on your business.

With a passion for efficiency and a knack for organization, I specialize in providing dynamic support to businesses of all sizes. Whether it's diving into data entry, coordinating projects, or handling everyday administrative tasks, I'm here to lend a helping hand.


Here's what I bring to the table:

CRM and Database Management: Expert in managing extensive databases and CRM systems, including Salesforce, Zendesk, and Upgrade to see actual infodicated to enhancing customer engagement and improving business relationships.

Tech Support & Problem Solving: Extensive background in providing high-level technical support and solving complex technical issues.Experienced with financial systems, online banking platforms, and credit services.

Communication and Coaching: Effective communicator, able to clearly convey complex information to non-technical stakeholders.Proven mentor and coach, training teams to deliver top-notch customer service and support.

Digital Marketing and Project Management: Versatile in using digital marketing tools such as CapCut, Canva, and Meta Business Suite.Proficient with project management platforms like ClickUp, Trello, and Google Workspace to keep projects on track.

Customer Satisfaction and Quality Assurance: Focused on delivering superior customer service and maintaining high-quality standards. Expert in auditing and quality assessments to ensure compliance and excellence.


Why Choose Me:

Reliability: Trust that I'll get the job done—on time and with care.
Flexibility: No task is too big or small. I'm adaptable and ready to tackle any challenge. Personality: I bring a positive attitude and a genuine desire to help. Let's enjoy the journey together!

Ready to team up? Let's chat! 
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