Professional Summary
A highly motivated and knowledgeable accounting professional with strong experience in customer service. Proficient in bookkeeping, account management, and customer support, with a proven track record of working remotely and with international clients.
SkillsAccounting & BookkeepingFinancial Reporting & ReconciliationAccounts Payable & ReceivableCustomer Service & Support
Professional Experience
Freelancer/Contractor | Self-Employed
March 2023 – Present
I am skilled in accounting and bookkeeping, with expertise in QuickBooks. I manage accounts payable, handling invoice processing and ensuring timely payments, while also managing accounts receivable by generating invoices, tracking payments, and overseeing collections. Additionally, I perform bank reconciliations to resolve discrepancies and provide administrative support, including data entry and customer service through
Accounting Officer | Cloudstaff
April 2022 – Present
I manage accounts receivable and collections for Canadian clients, handling billing, payment allocation, and invoice generation remotely. I ensure timely payments, monitor accounts for discrepancies, and resolve billing issues. Additionally, I generate AR reports and support the accounting department with month-end closing activities, ensuring accurate financial data and efficient operations.
SME (Support) | iQor
January 2022 – April 2022
I provided support to customer service agents by handling their inquiries and ensuring compliance
Customer Service Representative | iQor
September 2020 – January 2022
I managed a high volume of inbound and outbound calls for U.S.-based clients, addressing general inquiries related to services, contracts, and billing information, while also assisting customers with service placements and cancellations.
Accounting Revenue Associate | Widus Hotel Clark
November 2019 – October 2020
I ensured accurate cash handling and financial reporting for hotel services, managed sales and inventory records for food and beverage operations, and supported front office cashiers with timely guest check postings and various administrative tasks.
Accounting Intern | RS8 Business Consultancy
July 2017 – September 2017
I manage financial data entry into accounting software, assist with invoice processing, and organize financial documents. I help reconcile bank statements, prepare and review expense reports, conduct research on accounting regulations, gather materials for audits, and draft client communications regarding invoices and account status.
Certifications
Xero Certified | Issued Dec 2021
QuickBooks Online Certified | Intuit QuickBooks
Education
St. Thomas More College - Clark
Bachelor of Science in AccountancyHoly Angel University
Bachelor of Science in Accounting Technology
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