Florence

Customer Support | Fraud Analyst | Real Estate Agent

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

July 2nd, 2024 (3 days ago)

Member Since

September 9th, 2021

Profile Description

I have been working with contact centers here in the Philippines for 7 years and my main tasks as customer support are answering inbound/outbound calls, respond to emails and chat. I have been employed to different type of clients such as retail companies (Fingerhut, Gettington and Target), insurance company (QBE Ltd AU) and banking (Chase Bank). I have been a workforce analyst for a year which my main task is do reporting (AHT, service level, absenteeism, etc.) and to meet service level in a daily basis. While working graveyard, I have found a side hustle for me during the day which is real estate. I sell properties such as condos and house & lot. I have my own Facebook page and ran my own advertisements. Lastly, I am well skilled when it comes to advertisements (targeting audience: demographic, behavioral, etc.) since I always have high number of inquiries which turned to sales conversion.

Top Skills

Customer Support » SaaS

Experience: 2 - 5 years

I have vast knowledge for customer support (SaaS).

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Real Estate » Appointment Setting

Office and Administration » Travel Planning

Basic Information

Age
31
Gender
Male
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  125
DISC
Dominance: 15%
Influence: 16%
Steadiness: 38%
Compliance: 31%
English
C2(Advanced/Mastery)
Uploaded ID
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