General Virtual Assistant |Data Entry | CSR

In my previous job, I worked as a Technical Support Representative for multiple telecommunications companies in the US. My responsibilities included offering phone-based troubleshooting and providing technical support for a range of products and services, including internet, mobile, cable, and phone services.

In my previous job, I worked as a Customer Service Representative for different companies in the US. My responsibilities included offering phone-based assistance and resolving customer inquiries and concerns, handling complaints, and providing product or service information.

When the pandemic happened, I concentrated on remote work in which I worked as a General Virtual Assistant for 3 years for an ecommerce startup business based in the United States. As a General Virtual Assistant, I handled a wide range of tasks for my client's business. This included managing emails, research, data entry, managing inventory, processing orders, updating product listings, coordinating with suppliers and logistics partners and providing general administrative support to the business.