I'm a versatile professional with a diverse skill set and a passion for driving success in the BPO, Sales, Blogging, and Digital
Let me give you a glimpse of what I bring to the table:
BPO / Sales:
Customer Service Representative: I have a solid foundation in customer service, with 1 year of hands-on experience. My role involved providing top-notch support to customers, resolving issues, and ensuring their satisfaction.
Sales Department: I transitioned into sales, where I spent an additional year crafting persuasive pitches and strategies to boost sales figures. This experience equipped me with the skills to turn prospects into loyal customers.
Blogger/Writer:
Over the past decade, I've immersed myself in the world of writing, editing, and content management. I've had the privilege of working on a wide range of articles and blogs, tailoring them to perfection for clients, and optimizing landing pages.
SEO/SMO/SEM/SMM:
I possess extensive expertise in the realm of SEO, SMO, SEM, and SMM. My hands-on experience includes crafting and executing SEO
I played a pivotal role in establishing an SEO
SEO Tools:
My toolkit includes a wide array of SEO tools, from Google Ads and Ahrefs to Yoast, SEMrush, and more. I'm well-versed in their utilization to optimize websites and boost their online presence.
Project Management and Research:
I've conceptualized, managed, and executed multiple websites and web application development projects, ensuring seamless configuration and delivery.
Operational and Performance Management:
With 2 years of BPO experience in Customer Service and Sales Support, I've become adept at handling various aspects, including QuickBooks, Comcast, Billing, and Fraud support across
People and Talent Management:
During my 3-year tenure in Operations, I managed teams and implemented a robust internal Leadership Enhancement and Development program. This program yielded a re
In sum
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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