Passion for Excellence, Innovation, and Care.
- Virtual Assistance
- Administrative Support
- Social Media Management
- Content Writer
- 5 years of experience in Customer Service, Technical Support and Financial Care
- Bachelor Degree in Accounting Technology
- Has a BIG heart for your success
I have a great passion for working as a Virtual Assistant with excellence and integrity. I have over 3 years of experience in the BPO industry working in customer service, technical support, and financial care before jumping into the world of freelancing. I am well versed in all areas of administrative work. I also have experience in managing social media accounts for non-profit organizations and personal purposes.
With this set of experiences, I develop the commitment to provide productive results effectively and efficiently and customer satisfaction is my priority. I am highly organized and able to multitask and work well with fast-paced directions and instructions. I am tech-savvy and always alert to learn new things to improve my skill and my work.
The following are the skills I can provide for you:
1. SOCIAL MEDIA MANAGEMENT
• Set-up Social Media Accounts
• Manage and update Social Media Accounts
• Tracking of Social Media Accounts
•
• Posting and Scheduling
•
• Content writing
• Content planning
• Collating and Interpreting Insights
• Managing and Increasing Your
• Uploading Videos on YouTube
• Moderating YouTube Comments
• Uploading Videos to other Video Sharing Sites / Social Media
• Answer inquiries and Messages on All Channel & Profiles
• Create SlideShare Presentations
• Joining SMM groups and interacting
• Increasing followers
2. SEO
• Keywords
• Content research
• Content posting
• Syndication to social media sites
• Forum commenting
• Press release
• Blog commenting
• Video commenting
• Site registration
• Blogging
3.
• Creating a New List in
• Adding and Removing Subscribers from Lists
• Creating and Scheduling Broadcast
• Editing Follow-up
• Creating
• Editing / Proofreading
4. GENERAL VIRTUAL ASSISTANT
• Data Entry
• Transcription,
• Internet Research
• Forms Creation
• Executive Assistance
• Making Reports (Creating basic reports (reports on weekly tasks, deliverables, sales)
• Sending Invoices
• Project Management & Training Tasks
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• Setting up Autoresponders (Aweber, Mailchimp)
• Booking appointments with clients
• Following up with clients/customers (sending thank you and other reminder
• Calendar Management
• File Management (organizing files using Dropbox, etc.)
• Database building (eg. updating
• Research on certain topics for blog posts, newsletters, or others
• Personal errands (purchasing gifts for loved ones/family members online)
• Hotel and Flight Booking
• Bookkeeping and Accounting Tasks
• Taking down minutes of meetings
• Preparing Slideshows (PowerPoint Presentations)
• Liaison between you and other tea
• Recruitment (source for other tea
• Answering support tickets (with the use of Zendesk)
• Dropbox / Google Drive Organization
• Creating / Managing Spreadsheets
• Preparing PowerPoint / Keynote Presentations
• PDF Conversion, Splitting and Merging
Feel free to contact me, It'll be an honor to serve you!
Blessings,
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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