VA Customer Support | Social Media Manager | Content Writer

Overview

Looking for full-time work (8 hours/day)

at $11.20/hour ($1,971.20/month)

Bachelor of Science in Medical Technology

Last Active

September 5th, 2024 (11 days ago)

Member Since

May 29th, 2020

Profile Description

Whether you're a start-up or a seasoned entrepreneur --- If you think that having a Virtual Assistant is crucial for growing your business and making data-driven decisions, then you're thinking right!

Hi, my name is Upgrade to see actual info, and here's why I believe I am a good fit to fulfill the role of your all-around Rockstar Virtual Assistant:

I have years of corporate work experience, specializing in the Administrative Area, Sales and Marketing, Technical Support, and Customer Satisfaction. I am also trained and competent in Virtual Assistance and Social Media Management. I help businesses, regardless of size and industry, get there, no matter where "there' is.

From and through these experiences, I have developed exemplary work ethics, which to me, is equally important to do a job well done.
I am...
- creative and inquisitive
- good listener
- excellent communicator
- quick to learn
- motivated self-starter
- detail-oriented
- result-driven
- accountable
- great manager of time
- multitasker
- and open to any tasks that offer room for growth and opportunities
So what can you expect froUpgrade to see actual info?

As a Virtual Assistant, I will cover every clerical task for you like
› Web Research, Data Scraping, and Lead Generation
› Data Entry, Spreadsheets, and Dashboard Report Development
› Email Management and other Communication Channels Correspondence
› Calendar Organization and Appointment Setting
› Presentations and Meeting Materials Preparation
› Travel Arrangement Coordination — booking flights, hotel reservations, and transportation
› Process Documentation and File Management
› Project Management
› Client Database Maintenance
› and other tasks as assigned under the specific guidelines set forth by my client (you)

As a Social Media Manager, I will help you with managing the daily task such as
› Brand Awareness, Outreach and Optimization
› Content Planning, Scheduling, and Posting
› Content (Graphics) Creation and Photo/Video Editing
› Content Writing, Copywriting, and Product Description
› Inventory Management and Product Listing
› Keyword Research
› Campaigns, Advertising, and Engagement
› Monitoring and Evaluation

As a Customer Service Specialist, I will take care of the following
› Order Processing and Fulfillment
› New Account Establishment
› Return, Refund, Replacement, and Cancellation Processing
› Inbound Inquiries (Product/Service Information and Promotions, Contract and ETF's, Shipping Timeframes/ETA's and Warranty Issues, Payment Options) and Objections Handling via phone, email, and chat

Tools/Software Applications I am familiar with:
- Microsoft Applications (Word, Forms, Excel, PowerPoint, Outlook)
- Google Workspace (Docs, Forms, Sheets, Slides, Gmail, Calendar, Drive)
- Trello and AirTable
- Hubspot, Vantive and Siebel
- Canva and Photo Director
- Filmora and Power Director
- Calendly and Midas
- Spritle
- Social Media Sites - Facebook, Instagram, LinkedIn, Twitter, Reddit, Pinterest
- Storage - OneDrive, Dropbox

My utmost goal is to make things easy for you and bring a WORK-LIFE balance into your routine. That way, you can focus on what you do best and still have the freedom to do what you love most.

If you are interested in any of these services, I am just one invitation away! Or you can shoot me a message, so we can discuss how to work together to fully meet your business needs and see if we are a good fit.