Virtual Assistant for Marketing Director

**Please read through entire job description and requirements before applying- We will not review any applications of applicants without minimum experience in the CONSTRUCTION INDUSTRY
**please include link to resume, any messages received without a link to your resume will not be reviewed

Atticare is a leading home improvement and construction company specializing in insulation and energy efficiency, looking for a dedicated Virtual Assistant to support our Marketing Director in driving our marketing efforts and ensuring top-tier service delivery.

Position Overview:?We are seeking an experienced and highly skilled Virtual Assistant to join our team. The ideal candidate will be proficient in Google Sheets/Excel, have hands-on experience with Zoho CRM, and possess a solid background in lead generation and data analysis. You will play a crucial role in supporting our marketing initiatives, analyzing marketing performance, and improving customer service processes.
Key Responsibilities:
* Data Management & Analysis:
* Manage and analyze marketing data using Google Sheets/Excel, including advanced formulas and VLOOKUP.
* Track and report on key metrics such as ROI, cost per acquisition, and lead quality.
* Analyze data from unqualified leads to identify patterns and improve lead quality.
* CRM & Lead Generation:
* Utilize Zoho CRM for managing and tracking leads and customer interactions.
* Monitor lead delivery and office follow up through various platforms including Yelp, Home Advisor, Angie's List, Facebook,
and Instagram.
* Develop strategies to improve lead conversion rates and overall marketing effectiveness.
* Customer Service & Quality Assurance:
* Review and analyze customer service calls and office messages for quality assurance.
* Provide constructive feedback to enhance customer service and lead conversion processes.
* Monitor and assess the effectiveness of customer interactions and identify areas for improvement.
Required Skills & Experience:
* Proficiency in Google Sheets/Excel, including advanced formulas, VLOOKUP, and data management.
* Experience with Zoho CRM or similar CRM platforms.
* Proven experience with lead generation on platforms such as Yelp, Home Advisor, Angie's List, Facebook, and Instagram.
* Strong analytical skills with a focus on marketing performance metrics, ROI, and cost per acquisition.
* Experience in analyzing lead data to draw conclusions about lead quality and patterns.
* Background in customer service quality assurance, including reviewing calls and providing feedback.
Qualifications:
* Minimum of 1 year of experience in a similar role.
* Excellent written and verbal communication skills in English.
* Ability to work independently and manage multiple tasks efficiently.
* Strong attention to detail and problem-solving abilities.

How to Apply:
If you are a motivated and experienced professional with a background in home improvement/Construction, and possess the skills we are looking for, we would love to hear from you:

1. Please submit your resume, a video / voice intro we can review.
2. please find our website on google, and go through it- please write a list of services we provide, and in which areas we operate and include this information in your application message right after your resume link