VA - US Brands - Immediate Joiner

Responsibilities:
1. Provide outstanding customer service through various channels (email, chat).
2. Address and resolve customer inquiries, issues, and complaints in a timely and professional manner.
3. Utilize Shopify and Gorgias/Zendesk/Tidio to manage and track customer interactions and orders.

Requirements:
1. Fluent in English with excellent verbal and written communication skills.
2. Proven experience as a Customer Service Agent or similar role, preferably for US-based DTC brands.
3. Previous work experiences using Shopify and Gorgias/Zendesk/Tidio
4. Candidate has to appear in a testlify test -


https://candidate.testlify.com/invite/djuFALVII

Benefits :
1. Work directly with US brands
2. Huge learning and growth opportunity
3. Competitive salary
4. Clarity on extra hours and that would be fully paid.

How to Apply:
- Submit an updated resume
- candidate.testlify.com/invite/djuFALVII - go to the link and appear the test
- Attempt from a new email id if the existing email id is not working for the test