Shopify Conversion Rate Expert

Are you a versatile and detail-oriented professional passionate about Shopify e-commerce and revenue optimization? My growing Shopify CRO (conversion rate optimization) agency is looking for a Virtual Assistant to help manage client projects, streamline operations, and support our mission to help Shopify brands scale.

This role requires someone who is proactive, highly organized, and experienced in Shopify backend systems, data analysis, design, and communication. You’ll play a crucial role in ensuring our clients get exceptional service while allowing me to focus on growing the agency.

If you’re someone who thrives in a fast-paced environment and enjoys variety in your work, this could be the perfect opportunity for you.

Key Responsibilities
Client & Team Management
- Communicate with developers to execute Shopify store updates and improvements.
- Create task briefs (using Clickup) to delegate to developers. Then sending the final versions to myself for final approval.
- Serve as a liaison between myself and my coding developers to ensure smooth project execution. I will still be handling ALL communication with my clients, so this will be a backend role.

Data Analysis
- Dive into Shopify reports, Google Analytics, heatmaps, and session recordings to gather actionable insights to grow the Shopify brands. Creating tasks and projects based on these insights.
- Identify opportunities to improve conversion rates, average order value (AOV), and customer lifetime value (LTV).
- Create A/B split test ideas based on data. Design the split test, then work with the developer on building the split test.

Design Work
- Use Figma to design and mock-up optimized UX/UI new website pages, product pages, and other site elements based on data-driven insights.
- Create visuals in Canva for internal and client use.

Admin Tasks
- Organize and prioritize client requests.
- Compile resources (e.g., links, files) to help developers implement updates.
- Handle various administrative tasks as assigned.

Copywriting
- Write basic e-commerce copy for landing pages, banners, and emails using AI tools like GPT where needed.

Basically, I am looking for someone who understands CRO and Shopify growth to find insights to grow my client accounts. Then, the ability to bring these insights to life. Whether that's creating Figma mockups to send to my developers, or basic tasks to send to developers. I will still assist in the task creation as well with projects of my own that I may send to you to map out and work with the developers to bring them to life on Shopify.

Requirements
- Technical Skills
- Proficiency in Shopify backend functionality and operations.
- Strong understanding of revenue optimization strategies, including:
- Conversion Rate Optimization (CRO)
- Average Order Value (AOV) optimization
- Customer Lifetime Value (LTV) strategies
- Experience with Figma for UX/UI design and website layouts.
- Basic graphic design skills, preferably in Canva.
- Familiarity with tools like Google Analytics, heatmap software, and data analysis tools.

Soft Skills
- Excellent communication and organizational skills.
- Ability to manage multiple projects and meet deadlines.
- Proactive problem-solving mindset.
- High attention to detail.

Schedule & Availability
- Must be available to work from 7 AM - 3 PM MST (with slight flexibility).
- Comfortable working in a remote team environment.

Why Join Us?
- Work directly with a growing agency that helps e-commerce brands achieve measurable results.
- Opportunity to develop skills in Shopify optimization, UX/UI design, and data-driven marketing.
- Flexible remote work setup with potential for growth within the role.
- Be part of a collaborative and supportive team environment.

How to Apply
Please include the following in your application:

- A short introduction about yourself and your experience with Shopify, CRO, and design.
- Examples of Shopify-related projects you’ve worked on (if applicable). This could be figma's you've built, Shopify stores you've worked with (and what you did for them)
- What skills I listed above that you're best at with the most experience, and what roles you have less experience with (I understand that every skill listed above is quite the ask)
- A brief description of why you’re excited about this role, and why you think you're a good fit.

We look forward to having you on board!

PS: I am working on creating SOP's and systems for this role, so the training should be easy to follow once you're onboard.