Recruiter / Trainer / Opperations Associate

Job Title: Recruiter / Trainer / Operations Associate (Remote)
Company: Taylor Robinson Music
Location: Remote (9am to 5pm CST)
Commitment: Full Time (40hrs per week dedicated)
Compensation: $8-$16 USD per hour negotiable (depending on experience and expertise in the field)

Job Description:

Taylor Robinson Music is seeking an experienced and highly skilled
Recruiter/Trainer/Operations Associate to join our dynamic team. This remote position is responsible for finding, managing, and training international talent for a variety of roles within the company. The ideal candidate will have extensive experience recruiting and training BPO talent from around the world, particularly from regions such as the Philippines, Singapore, Southern Asia, India, Pakistan, Bangladesh, Ireland, Ukraine, and North, Central, and South America. Roles that we will be recruiting and training for will include positions in sales, marketing, customer service, and executive management.

Key Responsibilities:

Recruit International Talent: Source, screen, recruit, and onboard high-quality candidates for various roles within Taylor Robinson Music, particularly BPO professionals.
Training & Development: Onboard, train, and manage international and local hires, ensuring they are well-prepared to excel in their roles.
SOP Management: Develop, maintain, and optimize Standard Operating Procedures (SOPs) and training materials for various departments to ensure seamless operations. Experience in Notion and Google Drive is preferred.
Operations Support: Step into an operational role as needed to support day-to-day business functions and help streamline processes.
Cultural & Linguistic Adaptation: Ensure that new recruits are culturally aligned with the company’s values and demonstrate strong communication skills, particularly in written and spoken English.

Qualifications:

Recruiting Experience: Proven track record of recruiting and training BPO talent from a variety of regions, including the Philippines, Singapore, Southern Asia, India, Pakistan, Bangladesh, Ireland, Ukraine, and Central and South America.
English Proficiency: C2 level proficiency in English is required. Impeccable written and spoken English skills are essential. An American accent is highly desirable.
Training Skills: Strong experience in training international teams and implementing training programs.
Operational Experience: Ability to step into operational roles when needed and support business processes effectively.
SOP Expertise: Experience in creating, maintaining, and optimizing SOPs to ensure smooth departmental operations.
Remote Work Experience: Prior experience working remotely in a fast-paced, global environment.

Benefits:

Competitive, high salary
Stock Options
Full-time remote position (9am to 5pm CST)
Opportunity to work in a fast paced and quickly growing US tech startup in the Music and Music-ed Industry
Opportunity to work with a global team and develop leadership skills
Ongoing professional growth and development opportunities

How to Apply:

If you meet the qualifications and are excited about joining a forward-thinking company with a global presence, please submit your resume, cover letter, and short introductory video detailing your experience recruiting, training, and managing international talent to trobinson@taylorrobinsonmusic.com

Important!

When submitting your resume, cover letter, and introductory video…

1. PLEASE use the subject line “[your name]: application for Recruiting Lead”
2. PLEASE write a custom cover letter and record a custom introductory video that shows you’ve researched the role and company and have thought about your place within it. Please speak and write specifically about how you may impact “Taylor Robinson Music” in particular. We ask this so that we may evaluate your writing, speaking, and ability to pay attention to detailed instructions as well as for your valuable thoughts on the subject.

Applicants that do not follow the two directions above will not be considered.

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Taylor Robinson Music is an equal opportunity employer and values diversity at our company. We encourage all qualified candidates to apply, regardless of gender, race, ethnicity, religion, or background.