Property Manager Admin Assistant

Job Title: Property Manager Admin Assistant
Job Type: Full Time
Work Hours: Monday to Friday, 9:00 AM to 5:30 PM Pacific time
Work Experience: At least 5 years experience in property management

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Summary:
We are seeking a proactive Property Manager Admin Assistant to oversee our portfolio of properties located in California. The role involves managing tenant inquiries, coordinating service requests, and ensuring tenant satisfaction. Strong communication skills and efficient multitasking are essential for success in this remote position.

Responsibilities:
Serve as the primary contact for tenant inquiries and concerns.
Resolve issues promptly and professionally.
Log and prioritize service requests from tenants.
Coordinate with on-site maintenance teams and contractors.
Provide regular updates to tenants on the status of their requests.
Manage and coordinate emergency situations as required.
Engage with tenants to enhance their rental experience.
Schedule inspections, repairs, and maintenance activities.
Monitor property conditions and identify areas for improvement.
Maintain accurate records of tenant interactions and activities.
Assist in lease agreements and renewals.
Be available for sharing a Google Meet screen with one of the onshore property managers as required.

Requirements:
Experience in property management or related roles.
Experience in Yardi Voyager or Appfolio is preferred.
Strong communication and problem-solving skills.
Proficiency in property management software and remote communication tools.
Ability to work independently and manage time effectively.
Consistent internet connection and a suitable workspace.

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