Intake Specialist for Criminal Defense Firm

Hi! The essential description of the company and your role in it is this: we are an intake specialist service provider, primarily working with defense attorneys in the US.

Below, you’ll find four different sections of information in order: 1. Why you’ll love it here (and me). 2. Soft qualifications and what you can expect to be doing on a daily basis. 3. Responsibilities 4. Pay Structure
5. Application Instructions

It goes without saying that if you’re unable to complete the application instructions, unfortunately, you will not be considered. However, if you encounter any issues accessing them, please don’t hesitate to message me.
I’m excited to speak with you!

Why You’ll Love It Here (And Me)
• Permanently work from home.
• Leadership team based in the Philippines.
• No time-tracking software.
• No automated screenshot or screen-recording tools.
• Regular team-building trips, primarily to celebrate achievements.
• Encouraged to be yourself, without the need for office politics.
• Opportunity to deliver meaningful and compassionate service.

Soft Qualifications and What You Can Expect to Be Doing on a Daily Basis
• Ability to Converse and Articulate in Verbal and Written English Fluently.
• Effectively able to multitask between taking phone calls and making phone calls, responding to text and email inquiries, and responding in a timely manner with your lead attorney.
• Able to maintain a calm and confident demeanor when negotiating why we are the best fit for the prospective client to take over their criminal case.

Responsibilities
• Maintain a zero missed call rate for prospective client inquiries.
• Respond to SMS and email inquiries from from prospective clients while maintaining excellent grammar and verbiage
• Record detailed intake notes of the incident while on the call with the prospective client
• Schedule appointments and consultations with your assigned lead attorney,(inbound & outbound)
• Reach out to prospective clients following consultations, articulating our unique value, and educating them on why we are the ideal fit for their case.

Pay Structure
• Base pay of $1,200.
• There will be an initial training period until it is determined that you are qualified to be endorsed to an assigned lead attorney. This period can range from 2 weeks to 2 months. During this time, the biweekly pay will be 7,500 PHP, and you will only be required to work 5 hours a day.

Daily paid training of around 40 mins to 1 hr will be provided to propel performance and accelerate time for you to maximize bonuses in the least time possible.

***APPLICATION INSTRUCTIONS***
To be considered for this position, please send me a message