E-Commerce Operations Manager (Remote)

We are seeking a highly detail-oriented and experienced E-Commerce Operations Manager to join our team. This role is crucial in ensuring the smooth and efficient operation of our e-commerce business. The ideal candidate will have a strong background in inventory management, logistics, and e-commerce platforms. They will be responsible for overseeing inventory forecasting, managing inventory levels, coordinating international shipments, and managing relationships with our 3PL (Third-Party Logistics) partners and vendors. Additionally, they will handle day-to-day management of our Shopify store, Amazon listings, and FBA (Fulfillment by Amazon) shipments.

Key Responsibilities:

Inventory Forecasting and Management:

Accurately forecast inventory needs based on sales trends, seasonality, and promotional activities.
Maintain optimal inventory levels to meet customer demand while minimizing excess stock and carrying costs.
Monitor inventory performance metrics and implement strategies to optimize turnover rates.
Logistics Coordination:

Coordinate and oversee international shipments from suppliers in China to our distribution center (DC).
Ensure timely and cost-effective transportation and customs clearance of goods.
Resolve any logistics issues that may arise, such as delays, discrepancies, or damage during transit.
Vendor and 3PL Management:

Manage relationships with third-party logistics providers, ensuring they meet performance standards.
Negotiate contracts, service levels, and pricing with vendors and logistics partners.
Monitor vendor performance and take corrective actions as necessary to ensure high service levels.
E-Commerce Platform Management:

Oversee the day-to-day management of our Shopify store, including product listings, pricing, promotions, and inventory updates.
Ensure accurate and up-to-date product information on all e-commerce platforms.
Manage and optimize our Amazon listings and coordinate FBA shipments to ensure products are always in stock and available for sale.
Data Analysis and Reporting:

Analyze sales and inventory data to identify trends, opportunities, and areas for improvement.
Generate regular reports on inventory status, logistics performance, and e-commerce metrics.
Use data insights to drive decisions that improve operational efficiency and profitability.
Qualifications:

Proven experience in e-commerce operations, inventory management, and logistics.
Proficiency in using e-commerce platforms, particularly Shopify and Amazon Seller Central.
Strong analytical skills with the ability to interpret data and make informed decisions.
Excellent organizational skills and attention to detail.
Ability to work independently in a remote environment and manage multiple tasks simultaneously.
Strong communication and negotiation skills for managing vendor and partner relationships.
Experience with international shipping and customs processes is a plus.
Benefits:

Competitive salary and performance-based incentives.
Flexible working hours and a fully remote work environment.
Opportunities for professional development and growth within the company.
Health, dental, and vision insurance options available.
If you are a detail-oriented professional with a passion for e-commerce and logistics, we would love to hear from you. Apply today to join our dynamic and growing team!

To apply, fill out this form:
https://forms.gle/pfrY4S9huFDXqBzW7