Full Time
TBD
40
Jul 25, 2024
About Us:
We are a dynamic and forward-thinking entertainment company specializing in online content creation. We are looking for a creative, enthusiastic, and dedicated Audience Engagement Specialist to join our team. This role is pivotal in engaging and interacting with our audience on our Social Media platforms.
Key Responsibilities:
- Engage with subscribers through chat on a Social Media platform, maintaining a friendly and professional tone.
- Respond to messages, comments, and inquiries in a timely and engaging manner.
- Understand and represent the brand voice and values in all interactions.
- Collaborate with content creators to develop engagement strategies and conversation starters.
- Monitor subscriber feedback and report on common questions or concerns.
- Stay up-to-date with platform updates and best practices for audience engagement.
- Ensure compliance with all Social Media site policies and community guidelines.
Qualifications:
- Excellent written communication skills with a flair for engaging and creative text.
- Strong understanding of online communities and social media platforms.
- Ability to maintain professionalism and confidentiality.
- Experience in customer service, community management, or a similar role is preferred.
- Must be at least 18 years old.
- Flexible schedule with the ability to work in different time zones.
- Basic understanding of content creation and digital marketing is a plus.
We Offer:
- A remote and flexible work environment.
- Competitive salary and performance bonuses.
- An opportunity to be part of a creative and supportive team.
- Professional development opportunities in the fast-growing digital content industry.
How to Apply:
Please send your resume along with a cover letter explaining why you are a good fit for this role. Include any relevant experience and what you can bring to our team.