Full Time
$1000 - $1200
40
Oct 18, 2024
On Site - Customer Support Representative
Location: Manggahan, Pasig City
Schedule: Monday to Friday
Jumper Media is seeking a highly experienced Customer Support Representative with a strong background in customer service and exceptional communication skills. The ideal candidate will have a fluent, clear US accent. As a CSR, you will manage customer inquiries, provide top-tier support, and ensure customer satisfaction at the highest level.
Key Responsibilities:
-Provide top-tier customer support and resolve queries efficiently.
-Troubleshoot customer issues and provide actionable solutions.
-Maintain excellent communication with customers, ensuring they feel valued and understood.
-Collaborate with internal teams to optimize customer experience.
Qualifications:
-2 years experience as a Customer Service Representative.
-Proven experience in a customer support role.
-Flawless English communication skills (both written and verbal), with a strong US accent.
-Ability to work independently, handle multiple queries, and provide quick, effective solutions.
-Experience working with US-based customers/clients.
Tools:
TBD
How to apply
Does this role sound like a good fit?
Kindly fill out this Form:
- How many years of experience in Customer Support do you have?
- Do you have a strong knowledge and experience in SEO?
- Do you have experience working for US Based SEO Company/Agency?
- How many years of experience in SEO do you have?
- Please provide a list of the tools you are using.
- How would you rate your English communication skills?
- Are you able to work in US hours?
- Are you comfortable using Time Doctor to track your work hours
- What is your expected salary?
Send your application to
Applications that don't follow the process will be ignored.