3PL Support Officer

Are you a highly skilled professional with exceptional communication, negotiation, and analytical abilities? Join our dynamic team as a Support Officer and play a pivotal role in driving operational excellence and building strong stakeholder relationships.
Work Experience, Knowledge & Skills:
• Effectively liaise with diverse stakeholders to deliver results.
• Navigate complex data and processes to ensure accuracy and efficiency.
• Guide and achieve set objectives and growth targets.
• Foster loyalty and trust among stakeholders.
Duties and Responsibilities:
• Process supplier, customer, and internal orders with precision.
• Handle Chep transfer documentation and manage driver queries for logistics issues.
• Address 3PL Supplier email enquiries and process 3PL credit and charge-through requests.
• Upload and maintain supplier invoices, PODs, and customer databases.
• Oversee 3PL stock collections, inbound discrepancy reports, and inventory databases.
• Manage OOD stock destruction processes and report on accounts, billing, and RCTI charges.
• Organise and file documentation while assisting with adhoc administrative tasks as directed by the 3PL Business Manager.