Karstein

Client Service PRO | Proficient Xero/Quickbooks Bookkeper

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

September 20th, 2024 (today)

Member Since

February 28th, 2019

Profile Description

Looking for an EXPERIENCED CLIENT SERVICE PRO and PROFICIENT BOOKKEEPER Found me!Over 4 years of delivering world-class client service efficiency and effectively focused approach by simplifying tasks for maximum productivity.Critical thinker and problem solver.What I specialize in:Effective Communication: Clear and concise communication is crucial to understanding customer needs and conveying solutions.Proficient Bookkeeping: Exhibits meticulous attention to detail in managing financial records, blending in-depth knowledge of accounting principles with adept use of modern software for accurate and organized Upgrade to see actual infolendar Management: Managing and updating calendars using time management software, booking appointments, and rescheduling or canceling them when needed.Empathy: Demonstrating understanding and compassion towards customer concerns, even in challenging situations. Problem Solving: Analyzing issues, identifying root causes, and providing appropriate solutions. Patience: Dealing with frustrated or upset customers with a calm and composed demeanor. Adaptability: Being flexible and able to adapt to changing situations and customer personalities. Product Knowledge: Having a deep understanding of the company's products or services to provide accurate information. Time Management: Efficiently managing customer interactions while maintaining quality and productivity. Conflict Resolution: Managing conflicts and disputes to reach a mutually satisfactory resolution. Multitasking: Handling multiple customer interactions or tasks simultaneously. Computer Proficiency: Familiarity with customer service software, databases, and communication tools. Tools I am proficient with: Xero Quickbooks WavePrime SoftwareCanva Trello Missive Front Notion Airtasker Launch27 Booking softwareMicrosoft Office software LastPass ZoomSkype Slack Whatsapp Loom  ChatGPT Send me a message and let’s see if we’re a good fit!

Top Skills

Accounting » Bookkeeping

Experience: 5 - 10 years

Professional Services » Management Services » Administrative Management

Experience: 5 - 10 years

Professional Services » Management Services » Customer Support Management

Experience: 1 - 2 years

Other Skills

Accounting » Quickbooks

Experience: 6 months - 1 year

Marketing » Telemarketing » Outbound Sales

Experience: 1 - 2 years

Real Estate » Appointment Setting

Experience: 1 - 2 years

Customer Support » Customer Service

Experience: 1 - 2 years

Office and Administration » Data Entry

Experience: 1 - 2 years

Office and Administration » Email Management

Experience: 1 - 2 years

Office and Administration » Personal Assistant

Experience: 1 - 2 years

Basic Information

Age
32
Gender
Female
Website
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Address
Cagayan de Oro City, Misamis Oriental
Tests Taken
IQ
Score:  80
DISC
Dominance: 38
Influence: 17
Steadiness: 20
Compliance: 26
English
C2(Advanced/Mastery)
Uploaded ID
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