Jenny
Experienced VA | CS Specialist |SMM
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
November 8th, 2024 (3 days ago)
Member Since
August 11th, 2016
Profile Description
With over seven years of experience in customer service, technical support, and virtual assistance, I specialize in creating efficient processes and providing exceptional service that enhances both customer satisfaction and team performance. My background includes roles in e-commerce, property maintenance, and executive support, where I've honed skills in task management, order fulfillment, and issue resolution.
Key Highlights:
Customer Support Excellence: Proficient in Salesforce, Freshdesk, and Convoso, I bring expertise in assisting clients with technical issues and ensuring positive customer experiences.
E-commerce Operations: Managed complex operations, including liaising with suppliers and logistics to maintain high Trustpilot ratings.
Technical Expertise: Skilled in handling mobile device troubleshooting and sales with Asurion, backed by years of experience in BPO environments with Comcast and YellowPages.
Attention to Detail: Known for my organizational abilities and dedication to streamlining workflows, which I apply consistently to exceed client expectations.
If you're seeking a proactive, reliable professional who can seamlessly integrate into your team and provide top-notch support, I'd love to connect!
Top Skills
Office and Administration » Admin Data Processing
Experience: 2 - 5 years
Customer Support » Phone Support » English Speaking
Experience: 2 - 5 years
Office and Administration » Email Management
Experience: 2 - 5 years
Other Skills
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pavia, Iloilo
- Tests Taken
- IQ
- Score: 115
- DISC
- Dominance: 40
- Influence: 18
- Steadiness: 18
- Compliance: 23
- English
- C1(Advanced)
- Uploaded ID
- Sign Up with Pro Account to View
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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