Collection Officer/Bookkeeper/Data Analyst

Overview

Looking for full-time work (8 hours/day)

at $7.95/hour ($1,400.01/month)

Bachelors degree

Last Active

November 7th, 2024 (4 days ago)

Member Since

October 12th, 2022

Profile Description

Proactively execute chasing of NZ accounts (i.e. Foodstuff, TWL,Animates, Farmland & other Pet & Rural accounts) handled via emailsand calls in line with payment terms and process flows of the accountsin adherence to the collection strategy approved by the New ZealandMarket.Work closely with customers and internal teams to resolve customers’billing and collection inquiries/ disputes through accurate, relevant, andtimely communication.Assist our Cash Application team by securing remittance details from ourcustomers to ensure timely and accurate application of paymentsmade by our customers and serve as a backup during the closingperiod.Ensure that proper and updated recommendations are provided to theCredit Manager for order/s automatically held by the system so that theCredit Manager can dUpgrade to see actual info whether to finally release or hold thecustomer's order in the system.Religiously send the statement of accounts/invoices before the month'sdue dates. Perform account reconciliations i.e. crosschecking paymentsand invoices, etc. Assist in the month-end / quarterly book closing activities as well as bankreconciliation related to all AR transactions.Preparation of operation deck to be used for the monthly telco with theOceania Credit Manager, CBM, BU Controllers, NZ Finance, and NZ Salesteam to ensure that accounts are up to date and request assistance orescalate issues if needed.Prepare and submit regular reports related to accounts receivable,including aging reports and compliance documentation.Assist and participate in the Market / Nestle Internal Audit to gather andcompile details as required for the ongoing audit.Collaboration / special assignment given:? Participates in special projects requested by the NZ market head forFoodstuff accounts reconciliation for the different store's claims since Iwas the previous process and have the knowledge for end-to-endprocess? Monitor progress for the team, especially for our New Caledonia andFrench Polynesia Processor ensure that adherence to the best practicesof the Oceania market? Mentored and trained new hires, and provided refresher training toemployees as well as for any new updates in the Collection processmandated by the Nestle headquarters.
Analysis of deductions / short payments made by my NZ accounts (i.e.Foodstuff, TWL, Animates, Farmland & other Pet & Rural accounts) toverify the type of claims (Sales / Stock claims).Splitting of claims for my accounts and ensuring that completedocumentation is attached to the dispute management workbenchbefore reassigning to the correct processor the sales claim/s to theSales Finance team and stock claim to the Facing team.Ensure the accuracy and correctness of matching made betweencredit notes (sales/stock) created versus claim deductions made bymy customers.Collaborate and maintain strong relationships with both customers andinternal teams to ensure disputes are resolved promptlyReligiously sending the weekly summary of advance pricing claims ofFoodstuff stores and sending the file and documentation to correct theSales Finance analyst to action on the said request.Assuring that proper approval and documentation for payment ofMarketing claims are completed before sending to the AP team forpayment run then monitoring until the said payment is reflected on thecustomer's bank account.Participates in special projects initiated for the improvement of NZClaim and Deduction process.Nestle.
Acted as a Billing processor for Oceania Market (New Zealand, PapuaNew Guinea and Fiji) has an average daily volume of 100 per day.Managed the manual creation of credit notes issuing them to customersand updating the daily customer files to be sent to OC Market.Ensure proper approvals are done prior to the creation of credit notesfor claim processing and payment to be made to customers duringpayment run and serve as documentation for future audit compliance.Generating of payment run reports for Oceania markets (New Zealand,Papua New Guinea, and Fiji) which has an average daily volume of 300per dayEnsure on time, completeness, and accurate creation of credit anddebit notesSupport other markets during their peak period or as needed especiallyduring period closing