With a decade-long track record of delivering exceptional service, I've honed my skills as a team player, results-driven individual, and self-motivated professional. Over the years, I've provided top-notch support to call center companies and Upwork clients, specializing in roles such as ISA/Appointment Setter and CRM/Client Care Manager. My expertise extends to supporting various professionals in the real estate sector, including Realtors, Real Estate Brokers, Mortgage Brokers, Investors, and Businessmen across residential, commercial, and industrial properties.
In my role, I've managed a diverse range of tasks, from handling expired listings, FSBOs, and FRBOs to conducting circle prospecting, cold calling, and managing pre-foreclosure and probate properties. I'm well-versed in B2B outbound sales and marketing, having successfully navigated complex sales processes to secure deals. Additionally, my experience in eBay customer service and diverse accounts within the BPO industry has equipped me with a versatile skill set adaptable to various business needs.
I'm proficient in a plethora of tools and applications essential for efficient operations, including Canva, Google Apps, Microsoft Office Suite, various dialers like Vulcan7 and Mojo, CRM systems such as Zoho and Pipedrive, and real estate platforms like Zillow and MLS. While I may not be familiar with every tool currently in use, I'm highly resourceful and adept at quickly learning and leveraging new technologies through online resources and tutorials.
What sets me apart is my proactive approach to learning new industries, crafting effective selling points, scripts, and
I take pride in my ability to work autonomously, ensuring tasks are completed with precision and on time. Whether it's going the extra mile to meet client needs or providing seamless customer service, I'm dedicated to exceeding expectations and contributing to the growth of any organization I join.
I'm eager to bring my expertise to your company and contribute to its success through my commitment to excellence in customer service and sales. Thank you for considering my application, and I look forward to the opportunity to discuss how I can add value to your team.
Experience: 1 - 2 years
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