Real Estate VA, Sales, Telemarketing, Cold Calling, Appointment Setting and Customer Service
Calling prospective tenants in Zillow and Tenant Turner or similar platforms.
Respond to tenant, owner and prospective leads inquiries: Handled phone calls,
Property onboarding ( acquiring important documents such as Property Management Agreement,W9, Rentroll,tenant directory and leasing documents).
Creating property marketing description and rental comps using Rentcheck and Hotpads.
Conducted property tours: Showcased rental properties to prospective tenants, highlighting key features and addressing any questions or concerns.
Tenant screening: Assisted in the screening process by collecting and reviewing applications, running the screening process to acquire credit scores, criminal, rental history and possible delinquent accounts.
Lease administration: Prepared lease agreements, ensuring accuracy and compliance with company policies and relevant laws. I have collected and processed rent payments, deposits, and fees.
Proficiently handled the accurate posting of tenant and client check payments, money orders, utilities, rent, recurring charges, and credits on the tenant ledger.
Experience: 2 - 5 years
We take care of everything related to your rental needs, compelling marketing descriptions for vacancies to attract the right tenants. Our goal is to make finding your ideal rental as smooth and hassle-free as possible. From start to finish, we handle all aspects of the rental process. We take care of processing applications and ensuring that all necessary paperwork is completed efficiently.
Experience: 2 - 5 years
Experience: 5 - 10 years
Providing assistance and support to customers, clients, or tenants.
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Customer Assistance: Interacting with customers via phone, email, or chat to understand their technical issues, troubleshoot problems, and provide solutions in a professional and timely manner. This could involve addressing concerns related to internet connectivity, TV channel availability, equipment setup, billing inquiries, and more. Troubleshooting: Diagnosing and troubleshooting technical issues by asking relevant questions, analyzing symptoms, and guiding customers through step-by-step procedures to resolve problems. This could involve identifying and resolving network connectivity issues, assisting with router or modem configurations, troubleshooting TV or voice service problems, and addressing software or hardware concerns.
Experience: 1 - 2 years
Experience: 2 - 5 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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