Mandarin Speaking Operations / Customer Support Team Lead

Hours: Full-time - 40 hours / week
Time-Zone: U.S. Central Time (CST)
Compensation: Negotiable

ABOUT THE ROLE:
A high growth telecommunications startup based in the United States, is looking to add an Operations / Customer Support Team Lead who will report to the U.S. VP of Product Services remotely from the Philippines during U.S. business hours. The company is willing to pay a premium and offer incredible growth opportunities for those who speak Mandarin and are seeking a challenge.

ABOUT YOU:
Do you speak both English and Mandarin? Are you a scrappy customer support wizard? We are seeking a dedicated Operations / Customer Support Team Lead who embodies a startup mentality and can help us scale operations efficiently. This role is ideal for someone with an operations and customer support background who can speak both English and Mandarin, and excels in building processes, systems, and teams.

The ideal candidate is humble enough to solve a problem by themselves, but also respected enough to teach others how to solve a problem. The ideal candidate will have a robust command of the English language, be adept at building an operations and customer support organization, and possess an understanding of (or desire to learn) the TeleCom and IT services business.

INTERESTED?
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*Open only to Philippines-based candidates | DM’s will not be entertained*