Growth & Operations Manager

Ecommerce + Revenue Growth Focus

Note: Wage is negotiable. Owner is open to wage plus commissions based on revenue production.
Bonus structure recommendations are encouraged as this is a new position within our organization.

Location: Remote
Hours: Full-time availability during EST business hours
Monday through Friday, 9 AM to 6 PM EST
Some Saturdays may be required

Contract Type: Paid Trial + Short Term Contract
Potential for long-term growth based on performance

Compensation: Based on experience and measurable results

Start Date: ASAP

ABOUT US

We are a woman-owned and veteran-owned wellness and beauty company offering acupuncture, massage therapy, skincare, holistic wellness services, and launching ecommerce and online product sales.

We are currently focused on:
• increasing revenue
• improving operations and accountability
• launching ecommerce and online product sales
• improving team productivity and workflow
• creating scalable systems for growth

ABOUT THE ROLE

We are looking for a highly resourceful Growth & Operations Manager to help organize operations, improve accountability, oversee workflows, and support revenue-focused growth initiatives. We are seeking someone who is capable of assisting us in transitioning our organization to more of a product sales and education based model from a service based model. We have been a proud supporter of our veteran population. However, due to government cut backs, we are in need of redirection in our organization. We are seeking someone with strong organizational skills who can free up the founder to concentrate on day to day operations, patient care and community outreach.

This is not an entry-level VA role. We need someone who understands how to improve systems, manage priorities, oversee both remote and in-person staff coordination, and help create measurable business growth with a limited budget.

WHAT SUCCESS LOOKS LIKE

The right candidate should be able to:
• identify operational inefficiencies and implement solutions quickly
• improve accountability and follow-through across tea ---------- mbers
• support revenue growth through operations, ecommerce, and lead generation efforts
• oversee workflows, priorities, and operational organization
• assist with launching ecommerce and online product initiatives
• create measurable operational and revenue improvements within the first 30 days
• independently manage projects and execution without constant oversight

RESPONSIBILITIES

• Oversee workflows, operations, and project execution
• Manage accountability and communication across remote and in-person staff
• Organize priorities and task management using ClickUp
• Create and Track KPIs, reporting systems, and operational performance
• Improve systems, workflows, SOPs, and operational organization
• Support ecommerce setup and online sales growth
• Help identify revenue opportunities and operational inefficiencies
• Assist with outreach, partnerships, and business growth initiatives

REQUIRED EXPERIENCE

• Proven experience helping businesses increase revenue, improve efficiency, or support measurable growth
• Ability to explain measurable business or revenue results generated through your efforts
• Experience managing projects, workflows, and teams
• Strong understanding of KPIs, operational reporting, and accountability systems
• Ecommerce experience preferred
• Strong English communication and organizational skills

REQUIRED SOFTWARE EXPERIENCE

Applicants must already have experience using:
• SquareUp / Square Appointments
• ClickUp

Additional experience preferred:
• Shopify or WooCommerce
• Google Workspace
• Zapier
• Canva
• CRM systems

CONTRACT STRUCTURE

This role begins with:
• a paid trial assignment
• followed by a short term contract focused on measurable operational and revenue improvements

TO APPLY

Applications missing the following will automatically be rejected:

• Resume link or downloadable PDF
• A short Loom video explaining:
• your experience
• measurable business or revenue growth results you helped achieve
• relevant operational or ecommerce projects
• Your interview availability between 10 AM and 5 PM EST
• Confirmation that you are available full-time during EST business hours