Full Time Dispatcher

About the Role

We are seeking a highly motivated and experienced Dispatcher with a positive attitude and excellent communication skills. The ideal candidate will have expertise in load negotiation, scheduling, and route planning, while adhering to DOT and ELD regulations.

Vehicles Being Dispatched

26-Foot Box Trucks (10,000 lb weight capacity) – Dock-high with lift gate
Sprinter Vans / Cargo Vans / Ram ProMaster (High Roof)

About Us

Eveready Express is a well-established leader in the trucking, courier, logistics, and distribution industries, founded in 1984. We pride ourselves on honesty, integrity, and mutual respect.

Key Responsibilities
Dispatching Vehicles

Negotiate rates with drivers while aiming for a minimum 40% margin, and assign vehicles to specific routes and deliveries based on customer orders, schedules, and driver availability.

Communication with Drivers

Maintain constant communication with drivers by providing instructions, updates, and support throughout their routes.

Routing and Scheduling

Plan efficient routes to minimize travel time, fuel costs, and vehicle wear. Adjust schedules as needed to accommodate changes or unexpected events.

Tracking Shipments

Monitor shipments in real time using tracking systems and GPS technology. Address delays or issues as they arise.

Customer Interaction

Serve as the primary point of contact for customers after dispatch, providing delivery updates, addressing inquiries, and resolving concerns or complaints promptly.

Documentation

Maintain accurate records of trucking activities, including driver logs, delivery schedules, and customer communications. Ensure compliance with company policies and regulations (e.g., BOL, POD).

Problem-Solving

Resolve logistical problems or emergencies such as vehicle breakdowns, traffic delays, or adverse weather conditions.

Safety Compliance

Ensure trucks and drivers comply with safety regulations and company policies. Regularly verify driver credentials, vehicle maintenance, and adherence to transportation laws in collaboration with HR.

Team Collaboration

Work closely with Customer Service, Fleet Drivers, Billing, Sales, HR, and Warehouse staff to coordinate operations and improve efficiency.

Continuous Improvement

Identify and suggest improvements to dispatching processes, customer satisfaction, and operational efficiency. Offer feedback and innovative solutions to the management team.

Working on Load Boards

Bid on Sylectus, DAT, Amazon Relay, and other broker platforms during the off-peak season.

Qualifications

• At least 2 years of experience in the U.S. logistics industry, with proven experience in dispatching, logistics coordination, or transportation management.

• Strong verbal and written communication skills, with the ability to effectively interact with drivers, customers, and tea ---------- mbers.

• Excellent organizational and multitasking skills, with strong attention to detail and the ability to prioritize tasks in a fast-paced environment.

• Proficiency in dispatching software, GPS systems, and other relevant technology tools.

• Knowledge of transportation regulations, safety procedures, and industry best practices.

• Ability to remain calm under pressure, with a problem-solving mindset and flexibility to adapt to changing circumstances.

• Availability to work irregular hours, including evenings, weekends, and holidays, to ensure 24/7 coverage.

Hardware & Technical Requirements

• Processor: 2.0 GHz or higher (Intel Core i5/i7 preferred)
• RAM: Minimum 8 GB
• Disk Space: 100 GB of free space
• A second monitor for multitasking
• Backup computer
• Noise-canceling headset
• Internet: Minimum 20 Mbps wired connection for both primary and backup ISPs
• USB sticks are not allowed for backup ISP connections

Perks of the Job

• Competitive weekly salary
• Opportunity to receive HMO benefits
• Opportunities for advancement within the company

To Apply

Please send an email with the subject line:

“I want to dispatch for Eveready”

to ----------

Your email must include:

• A voice recording (via Speakpipe or Vocaroo) explaining why you are a good fit for the role
• A PDF copy of your resume
• A photo of your workstation
• A screenshot of your internet speed test from speedtest.net

Please follow all instructions above. Only applicants who demonstrate genuine interest in the role will be considered.

If selected, you will be invited to a brief Skype or Google Meet interview, which will require a video call.

Equal Opportunity Employer

Eveready Express is an Equal Opportunity Employer and does not discriminate based on race, religion, color, disability, medical condition, genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy), age, veteran status, or other legally protected characteristics.

We are committed to fostering a culture of diversity, equity, and inclusion.

Note

Eveready Express reserves the right to modify job duties and assignments at any time. The job description provided is not all-encompassing and may change depending on business needs.