Sheena

Media Content Moderator, Email Support Specialist, Data Enco

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.80/hour ($1,120.00/month)

College

Last Active

June 6th, 2026 (3 days ago)

Member Since

April 9th, 2019

Profile Description

I have extensive experience in customer support, marketplace management, and operations across different platforms and industries.

I worked as a Customer Care Specialist for Kyte Car Rental, where I handled inbound and outbound calls, responded to emails, and assisted customers with bookings, cancellations, rental extensions, and general concerns. In that role, I focused on clear communication, fast problem solving, and making sure every customer felt heard and supported from pickup to return.

I also worked with Voomi as a Marketplace Support Specialist. There, I managed refunds, resolved order issues, and handled customer concerns across multiple eCommerce platforms. I have hands-on experience with Amazon Seller Central, eBay, Shopify, and Walmart. My responsibilities included order management, tracking issues, returns, reimbursements, and maintaining account health standards. I’m familiar with platform policies and understand the importance of accuracy and compliance.

In addition, I have experience as an Email Support Specialist and Chat Support Representative, assisting customers with product inquiries, order updates, and technical concerns in a timely and professional manner. I also worked as a Content Moderator for Meta, reviewing and handling Meta Ads to ensure they meet advertising policies and community standards.

Beyond customer support, I have experience in data entry, where accuracy and attention to detail are critical. I also worked as a Real Estate Underwriter, reviewing documents, verifying information, and ensuring compliance before approvals. That role strengthened my analytical skills and ability to work with confidential information responsibly.

Overall, my background has helped me develop strong communication skills, problem-solving abilities, and adaptability. I am comfortable handling high-volume tasks while maintaining quality and professionalism in every interaction.

Thank you and I look forward to the opportunity to contribute my skills.

Basic Information

Age
41
Gender
Female
Website
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Address
CITY OF SAN JUAN, MANILA
Tests Taken
IQ
Score:  118
DISC
Dominance: 34
Influence: 7
Steadiness: 29
Compliance: 29
English
C2(Advanced/Mastery)
Government ID
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