Ladylyn

Licensed Professional Teacher with over three years of BPO experience in healthc

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Overview

Looking for full-time work (8 hours/day)

at $3.64/hour ($704.00/month)

Bachelor's degree

Last Active

June 2nd, 2026 (7 days ago)

Member Since

January 17th, 2026

Profile Description

Experienced Subject Matter Expert with over three years in the BPO industry, specializing in healthcare and financial accounts. Skilled in multi-channel communication, customer engagement, and professional email writing, with proven ability to train and support teams. Recognized for analytical thinking, adaptability, and strong time management, I excel in delivering high-quality service while maintaining compliance and efficiency. Currently seeking remote opportunities as a Healthcare Virtual Assistant, Lead Generation Specialist, or Underwriter, where I can leverage my expertise to provide reliable, organized, and client-focused support.

Top Skills

Customer Support » Healthcare

Experience: 6 months - 1 year

Familiarity with insurance claims, billing, authorizations, and patient records Understanding basic healthcare terms to communicate effectively with patients and providers Knowledge of HIPAA and data privacy regulations Ability to use CRM tools, EMR/EHR systems, and call center software Communication & Interpersonal Skills Active Listening

Loan Processing

Experience: 1 - 2 years

Evaluating borrower creditworthiness and risk Ensure all applications meet regulatory and institutional requirements Conduct credit history reviews to assess borrower eligibility Identify missing information or discrepancies and work with applicants to resolve them

Other Skills

Office and Administration » Administrative Support

Experience: Less than 6 months

I am a trained Graduate Virtual Assistant (GVA) dedicated to streamlining business operations and driving growth. Having completed intensive training in GoHighLevel (GHL), Google Workspace, and Facebook Ads, Lead Generation and Email Management. I offer a strong technical foundation combined with a proactive approach to problem-solving. I am currently looking to apply my skills and goal is to leverage my current knowledge to deliver immediate value while continuously evolving into a top-tier digital specialist.

Basic Information

Age: 35

Gender: Female

Website: Sign Up with Pro Account to View

Address: Lipa City, Batangas

Tests Taken: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“I have found someone who is smart, has a great work ethic and is easy to work with.”