Cherry

Top-Rated Shopify Customer Support Specialist | High-Volume Email Support| Fresh

70 ID PROOF
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Overview

Looking for full-time work (6 hours/day)

at $4.80/hour ($696.00/month)

Bachelors degree

Last Active

June 1st, 2026 (8 days ago)

Member Since

September 16th, 2025

Profile Description

A high-performing E-Commerce Customer Support Specialist with hands-on experience supporting Shopify dropshipping stores across multinational markets. Skilled in managing high-volume email and chat support, resolving customer inquiries, order tracking, refunds, cancellations, exchanges, and post-purchase concerns while protecting brand reputation and strengthening customer trust.

Experienced in Shopify customer support operations, including reviewing order details, verifying fulfillment status, coordinating with suppliers for delivery updates, and assisting customers with returns, replacements, and refund processing. Known for delivering fast, accurate, and customer-first support using tools such as Gorgias, Freshdesk, Richpanel, Commslayer, Shopify, Gmail, Zoho Mail, and DeepL, ensuring efficient ticket management, clear multilingual communication, and consistently positive customer experiences in fast-paced e-commerce environments.

Top Skills

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 1 - 2 years

Other Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Basic Information

Age
24
Gender
Female
Website
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Address
Davao
Tests Taken
IQ
Score:  117
DISC
Dominance: 24
Influence: 7
Steadiness: 50
Compliance: 19
English
C2(Advanced/Mastery)
Government ID
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