Outcome-focused professional with experience in AI/LLM data annotation, content analysis, and customer service. Proficient in reviewing and labeling complex datasets, including sensitive content, while ensuring high levels of accuracy and consistency. Skilled in supporting AI model development through data validation, quality assurance, and workflow improvement. Strong background in customer support with the ability to resolve concerns efficiently and deliver positive user experiences. Versatile, detail-oriented, and effective in fast-paced environments.
Experience: 2 - 5 years
I assisted customers by answering inquiries, resolving concerns, and providing accurate information in a professional and friendly manner. Handled customer communication through chat, email, phone, or in-person interaction while maintaining good customer satisfaction and problem-solving skills.
Experience: 6 months - 1 year
I reviewed, revised, and labeled online content, including sensitive and NSFW material, ensuring data accuracy and consistency .Contributed to the development of high-quality AI datasets for machine learning and LLM systems. Conducted quality checks to maintain data integrity and compliance with project guidelines
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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