I am a Customer Service and Service Coordination professional with 6 years of experience in healthcare diagnostics, telecommunications, and operations support.
My experience includes:
• Customer support and client communication
• Service coordination and dispatching
• Scheduling technicians for onsite activities
• Report preparation and documentation
• Follow-up of pending requests and concerns
• Inventory monitoring and invoice coordination
I am experienced in using:
• Salesforce
• SAP Business One
• ERPNext
• Microsoft Office
• Outlook and Gmail
• Zoom and Microsoft Teams
• ChatGPT, Claude, and AI productivity tools
I have a reliable remote work setup with:
• 400 Mbps fiber internet
• Backup internet access
• High-performance PC setup
• Quiet dedicated workspace
I am organized, detail-oriented, and comfortable working with international clients while handling fast-paced support and administrative tasks.
Currently looking for long-term remote opportunities in:
• Customer Support VA
• Operations VA
• Administrative Support
• Service Coordination
Experience: 5 - 10 years
Handled professional communication through Outlook, Gmail, Zoom, and Microsoft Teams.
Experience: 2 - 5 years
Coordinated technician schedules, dispatching, follow-ups, and onsite service requests.
Experience: 2 - 5 years
I have experience handling customer inquiries, scheduling concerns, follow-ups, and issue resolution through phone, email, and chat while maintaining professionalism and empathy.
Experience: 5 - 10 years
Handled client concerns, service inquiries, and issue resolution in fast-paced environments.
Experience: 2 - 5 years
Managed reports, documentation, scheduling, and operational coordination tasks.
Experience: Less than 6 months
I enjoy building structure behind the scenes through SOPs, task tracking, workflow coordination, and process improvements that help teams stay organized and accountable.
Experience: 2 - 5 years
Used ChatGPT, Claude, and Minimax for workflow support, research, and productivity tasks.
Experience: 2 - 5 years
I support business owners and leadership teams by managing schedules, coordinating workflows, handling communication, and keeping operations organized so daily tasks move smoothly and efficiently.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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