Jerome

Customer Support & Service Coordinator | Salesforce, SAP Business One, ERPNext |

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Overview

Looking for full-time work (8 hours/day)

at $4.23/hour ($818.18/month)

Bachelors degree

Last Active

June 8th, 2026 (yesterday)

Member Since

June 9th, 2025

Profile Description

I am a Customer Service and Service Coordination professional with 6 years of experience in healthcare diagnostics, telecommunications, and operations support.

My experience includes:
• Customer support and client communication
• Service coordination and dispatching
• Scheduling technicians for onsite activities
• Report preparation and documentation
• Follow-up of pending requests and concerns
• Inventory monitoring and invoice coordination

I am experienced in using:
• Salesforce
• SAP Business One
• ERPNext
• Microsoft Office
• Outlook and Gmail
• Zoom and Microsoft Teams
• ChatGPT, Claude, and AI productivity tools

I have a reliable remote work setup with:
• 400 Mbps fiber internet
• Backup internet access
• High-performance PC setup
• Quiet dedicated workspace

I am organized, detail-oriented, and comfortable working with international clients while handling fast-paced support and administrative tasks.

Currently looking for long-term remote opportunities in:
• Customer Support VA
• Operations VA
• Administrative Support
• Service Coordination

Top Skills

Experience: 2 - 5 years

Experienced in Salesforce, SAP Business One, and ERPNext for customer records and operations tracking.

Experience: 5 - 10 years

Handled professional communication through Outlook, Gmail, Zoom, and Microsoft Teams.

Experience: 2 - 5 years

Coordinated technician schedules, dispatching, follow-ups, and onsite service requests.

Other Skills

Experience: 2 - 5 years

I have experience handling customer inquiries, scheduling concerns, follow-ups, and issue resolution through phone, email, and chat while maintaining professionalism and empathy.

Experience: 5 - 10 years

Handled client concerns, service inquiries, and issue resolution in fast-paced environments.

Managed reports, documentation, scheduling, and operational coordination tasks.

Experience: Less than 6 months

I enjoy building structure behind the scenes through SOPs, task tracking, workflow coordination, and process improvements that help teams stay organized and accountable.

Experience: 2 - 5 years

Used ChatGPT, Claude, and Minimax for workflow support, research, and productivity tasks.

Experience: 2 - 5 years

I support business owners and leadership teams by managing schedules, coordinating workflows, handling communication, and keeping operations organized so daily tasks move smoothly and efficiently.

Basic Information

Age
32
Gender
Male
Website
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Address
SAN JOSE DEL MONTE CITY, BULACAN
Tests Taken
IQ
Score:  90
DISC
Dominance: 41
Influence: 21
Steadiness: 24
Compliance: 14
English
C1(Advanced)
Government ID
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