Joan
CUSTOMER SERVICE SPECIALIST Customer Service Specialist
With Timeproof
Overview
Looking for full-time work (12 hours/day)
at $3.76/hour ($1,090.90/month)
Bachelors degree
Last Active
July 21st, 2025 (323 days ago)
Member Since
April 28th, 2025
Profile Description
Customer Service specialist with a track record of exceeding performance goals and driving customer satisfaction. Proficient in using CRM systems, analyzing customer feedback, and implementing process improvements. Passionate about creating a possible about creating a positive customer experience and contributing to the overall success of the organization.
Top Skills
Customer Support » Chat Support
Experience: 2 - 5 years
Delivered real-time support via live chat, handling approximately 50 customer inquiries per day with a focus on fast, clear communication and issue resolution—contributing to a 90% satisfaction rating through efficient and empathetic service.
Customer Support » Phone Support
Experience: 2 - 5 years
Provided timely and effective support to customers across phone, email, and live chat channels, consistently managing around 50 daily inquiries and contributing to a 90% customer satisfaction rate by resolving issues efficiently and empathetically.
Customer Support » Customer Service
Experience: 2 - 5 years
Assisted customers through phone, email and live chat, handling an average of 50 inquiries per day with a 90% satisfaction rating.
Other Skills
Customer Support » Sales Support » Hotel Booking
Experience: 2 - 5 years
Customer Support » Sales Support » Flight Booking
Experience: 2 - 5 years
Customer Support » Customer Relationship Management
Experience: 2 - 5 years
Customer Support » Sales Support » Ticket Booking
Experience: 2 - 5 years
Customer Support » Sales Support
Experience: 2 - 5 years
Customer Support » Helpdesk Support
Experience: 2 - 5 years
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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