Luis
Utility Specialist & Property Management VA | AppFolio & Tenant Services Expert
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.80/hour ($1,120.00/month)
Bachelors degree
Last Active
June 3rd, 2026 (6 days ago)
Member Since
November 11th, 2024
Profile Description
Experienced Utility Specialist and Property Management Virtual Assistant with over 5 years supporting US and UK residential properties. Skilled in utility account management (electricity, gas, water), service activations, disconnections, and billing issue resolution.
I excel in maintenance coordination, vendor management, tenant communication, and property documentation using AppFolio, SAP, and CRM platforms. I am highly organized, proactive, and reliable, ensuring smooth property operations and satisfied tenants.
Key Skills:
Utility Account Setup & Management (Move-In / Move-Out, Transfers, Disconnections)
Tenant Communication & Issue Resolution
Maintenance Work Orders & Vendor Coordination
Lease Renewals, Unit Turnovers, and Property Documentation
AppFolio, SAP, Google Workspace, MS Excel & Outlook
I am seeking a remote position with US-based property management companies, where I can contribute my utility and property management expertise to support operations and improve tenant satisfaction.
Top Skills
Professional Services » Management Services » Property Management
Experience: 2 - 5 years
Manage maintenance work orders and service requests in AppFolio to ensure timely completion. Coordinate with vendors, contractors, and utility providers for repairs and property services. Communicate with tenants regarding maintenance updates, service requests, and property access. Maintain accurate property records, reports, and documentation to support compliance and operations. Assist with lease renewals, move-outs, and unit turnovers, coordinating timelines and documentation.
Customer Support » Customer Service
Experience: 10+ years
I've learned to be patient and to help customers and clients achieve their goals.
Customer Support » Customer Service » Conflict resolution
Experience: 2 - 5 years
My experience for this type of work is I've learned how to deal with complaints, by identifying the root cause of the issue and resolving the issue in a timely manner without compromising quality and meeting customer satisfaction.
Other Skills
Real Estate » Transaction Coordinating
Experience: 2 - 5 years
Customer Support » Back Office Support
Experience: 6 months - 1 year
My experience for this position was good. I've learned how to work with minimal supervision and attain daily quotas efficiently and accurately.
Basic Information
- Age
- 37
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- San Pablo City, Laguna
- Tests Taken
- IQ
- Score: 81
- DISC
- Dominance: 13%
- Influence: 30%
- Steadiness: 27%
- Compliance: 30%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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