Mariane

Account Care Specialist

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Overview

Looking for full-time work (8 hours/day)

at $3.31/hour ($640.00/month)

Bachelors degree

Last Active

June 26th, 2024 (713 days ago)

Member Since

June 26th, 2024

Profile Description

I am currently an Account Care Specialist in a Data Center here in the Philippines. I am skilled in managing client’s data, ensuring informations are well organized by use of the CRM system and keeping every concerns documented by the use of ticketing system. I serve as a frontline by coordinating client’s concern before handling to the designated departments. I am also skilled in setting meetings/ appointments with the clients. I am also responsible in preparing Quotation. I am also a Marketing which handles Email Marketing, Social Media Marketing and attending various events to showcase the companies services. More importantly I am directly coordinating with the CEO.

Top Skills

Marketing » CRM » Sugar CRM

Experience: 2 - 5 years

I managed the contact information of my current company by securing the information of the clients, partnered agencies and other important information through the use of SugarCRM

Customer Support

Experience: 2 - 5 years

I have a more than 2 years handling customer/clients concern in different communication platforms. I served as a frontline from my current company.

Customer Support » Sales Support » Ticket Booking

Experience: 2 - 5 years

I ensure every work I have done from my current company is well documented by the use of the ticketing system. Everything is well documented.

Other Skills

Marketing » Email Marketing

Experience: 1 - 2 years

I have an experience in email marketing which my previous company gained number of clients from the email I sent.

Marketing » Appointment Setting

Experience: 2 - 5 years

I coordinated with various client’s requesting an Online/Face to Face Meeting to further discuss concerns and other related information to smoothly cater and understand the concerns.

Office and Administration » Coordination

Experience: 2 - 5 years

Skilled in coordination to various clients, internal contacts to the managements.

Office and Administration » Time Managment

Experience: 2 - 5 years

Making sure that my time is well- managed and understanding that the time of the clients/people I communicated with are also precious.

Office and Administration » Email Handling

Experience: 2 - 5 years

Well-trained in handling emails, sorting different email to ensure the updated emails visible

Office and Administration » Communication

Experience: 2 - 5 years

Excellent in communicating

Basic Information

Age
27
Gender
Female
Website
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Address
Mangaldan, Pangasinan
Tests Taken
None
Government ID
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