Virtual Assistant | Customer Service (phone, chat & email)

With extensive experience in chat-based customer support, I excel in resolving issues quickly and effectively. I maintain a professional demeanor, multitask efficiently, and use support tools to enhance the customer experience, consistently achieving positive feedback and repeat engagement.

With a wealth of experience in phone support, I adeptly resolve issues swiftly and efficiently. I uphold a courteous and professional manner, juggle tasks seamlessly, and leverage support tools to improve the customer experience, consistently earning positive feedback and high satisfaction levels.

With considerable experience in interpersonal communication through phone, email, and chat, I strive to address customer inquiries and resolve issues efficiently across all channels. I am dedicated to maintaining clear, professional, and effective interactions, consistently contributing to positive customer experiences. By adapting my approach to each medium, I aim to provide reliable and exceptional support, fostering customer satisfaction and loyalty.

Balanced thinking to resolve matters that will benefit the company and the customer.

Great people skills.

Working smart in order to finish tasks in a timely manner.

Organize data for better analysis

With a strong background in CRM tools and Salesforce, I effectively manage customer data and interactions to optimize processes and enhance relationships. My expertise in Salesforce allows me to automate tasks, generate detailed reports, and provide top-notch support, driving customer satisfaction and contributing to business growth.