Highly adept professional with 5 years of extensive expertise in customer service,
billing management & technical issue resolution for telecommunications
industry. Proficient in monitoring sales progress, developing strategies,
managing customer relations while collaborating with several teams
through guided coaching and call monitoring to realize expected targets.
Graduated with Latin Honors and have been promoted as Subject Matter Expert in my last workplace after few months of working in the company. Have been awarded as top SME for the handled cluster with several nominations on other awards.
Experience: 6 months - 1 year
Always exceeded expected target for completed sales and monitor issued sales daily, maintained customer satisfaction by doing follow up calls on issued orders and by anticipating their needs.
Experience: 5 - 10 years
Exceptional customer service skills handling billing, technical and sales account from major TELCO companies from the US.
Experience: 5 - 10 years
Promoted as Subject Matter Expert and handled escalation calls daily.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.